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- Tasks: Execute field service activities like repairs and troubleshooting on marine technology.
- Company: Wärtsilä is a global leader in marine technology, driving sustainable solutions.
- Benefits: Enjoy continuous learning, teamwork, and a diverse, inclusive work environment.
- Why this job: Join us to innovate and contribute to a cleaner maritime future while developing your skills.
- Qualifications: BSc in Engineering or 3+ years of relevant field service experience required.
- Other info: Expect travel opportunities, with up to 200 days per year on-site.
The predicted salary is between 43200 - 72000 £ per year.
Senior Service Engineer, Field Service
We are looking for a Senior Service Engineer, Field Service to be based in Ireland, reporting to our Fareham location.
Responsibilities
- Independently execute Field Service activities such as overhaul, repair and basic troubleshooting.
- Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
- Ensure that all activities on‑site are carried out in accordance with the site safety rules and in compliance with the Company\’s Health and Safety obligations.
- Liaise closely with the On‑Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure service deadlines are met.
- Liaise with customers on site handling enquiries and technical queries.
- Actively advise and promote available products and solutions to customers.
- Ensure that all timesheets (signed by customer) and expense sheets are submitted weekly.
- Submit accurate and high‑quality service work reports within 48 hours of returning home from assigned jobs.
- Adopt a pleasant, adaptable attitude when requested to assist Company staff with any \”ad‑hoc\” duties that may be required.
- Carry out all tasks in such a way as to always ensure maximum (internal and external) satisfaction to the extent that this is within the employee\’s control.
Qualifications
- BSc degree in Engineering and/or proven experience (3 years minimum) in a field for service works with installation of mechanical, electric, and auxiliary equipment.
- Experience with work on Wärtsilä\’s products will be beneficial.
- Awareness and readiness to take up the tasks for mechanical and electrical troubleshooting both on engines, auxiliary systems, and our service products.
- Good understanding of technical instructions, drawings, schematic diagrams (e.g., pneumatic, electric systems).
- Readiness to travel and work in the UK, abroad as well as offshore (foreseen up to 200 days/year).
- Very good English skills – spoken and in written.
About Wärtsilä
Fareham Wärtsilä is a world leader in marine technology and leading the industry\’s transformation towards a decarbonised and sustainable future. With the world\’s widest portfolio and service network, we deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Shipping is the world\’s most efficient mode of transportation and 88% of the world\’s trade is carried by sea. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future‑oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services – together. Are you ready to jump onboard?
Why Join Us?
- You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.
- Your growth is supported. We believe in continuous learning & teamwork. The Wärtsilians community has your back when it comes to development opportunities – so you can develop beyond your potential.
- You get to make a difference. Innovation and sustainability are important for us. Every day, we put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.
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Senior Service Engineer employer: Wärtsilä
Contact Detail:
Wärtsilä Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer
✨Tip Number 1
Familiarise yourself with Wärtsilä's products and services. Understanding their technology and solutions will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former Wärtsilä employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your troubleshooting experience in detail. Since the role involves mechanical and electrical troubleshooting, having specific examples ready will showcase your expertise and problem-solving skills.
✨Tip Number 4
Be ready to demonstrate your adaptability and teamwork skills. The job requires collaboration with various teams and a flexible attitude, so think of examples where you've successfully worked in dynamic environments.
We think you need these skills to ace Senior Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Service Engineer position. Tailor your application to highlight relevant experience in field service activities, mechanical and electrical troubleshooting, and customer interaction.
Craft a Strong CV: Your CV should clearly outline your engineering qualifications, relevant work experience, and any specific knowledge of Wärtsilä's products. Use bullet points for clarity and ensure it is well-structured to make it easy for recruiters to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your adaptability, teamwork skills, and commitment to safety and quality in service delivery. Make sure to connect your past experiences with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Wärtsilä
✨Understand Wärtsilä's Vision
Before the interview, make sure you understand Wärtsilä's commitment to sustainability and innovation in marine technology. Familiarise yourself with their products and services, as this will help you align your answers with their goals during the interview.
✨Showcase Your Technical Skills
As a Senior Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with mechanical and electrical troubleshooting, as well as any specific work you've done with Wärtsilä's products. Use examples from your past roles to illustrate your capabilities.
✨Emphasise Safety Awareness
Given the importance of health and safety in this role, be ready to talk about your understanding of site safety rules and how you've adhered to them in previous positions. Highlight any relevant training or certifications you have that relate to safety practices.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with customers and handling technical queries, think of examples where you've successfully managed customer relationships. Be ready to discuss how you would approach customer inquiries and promote available products and solutions effectively.
