Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear since 1981.
- Benefits: Enjoy a 25% staff discount, exclusive deals, health plans, and career development opportunities.
- Why this job: Be part of a dynamic team focused on innovation, customer satisfaction, and personal growth.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: This is an entry-level, full-time position with opportunities for apprenticeships and professional growth.
The predicted salary is between 20000 - 30000 £ per year.
Overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectives And KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
Referrals increase your chances of interviewing at JD Sports Fashion. Get notified about new Store Assistant jobs in Smethwick, England, United Kingdom.
Thank you for your time
#J-18808-Ljbffr
Store Colleague employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss how you can contribute to a positive shopping experience at JD Sports.
✨Tip Number 3
Highlight your ability to work in a team and meet sales targets. Think of specific instances where you collaborated with colleagues to achieve goals, as this aligns with JD's focus on teamwork and operational excellence.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, including weekends and holidays. JD Sports values employees who are adaptable, so showing your willingness to accommodate various shifts can set you apart.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience in retail or customer service. Emphasise your interpersonal skills, ability to work in a fast-paced environment, and any achievements related to sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at JD Sports Fashion and how you can contribute to their goals of being customer-focused and innovative.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JD Sports Fashion
✨Show Your Enthusiasm
Make sure to express your passion for sports fashion and retail during the interview. JD Sports values individuals who are enthusiastic about their products and the customer experience, so let your excitement shine through!
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. JD is looking for candidates who can engage confidently with customers and ensure they have a positive shopping experience.
✨Understand Sales Targets
Familiarise yourself with sales metrics and how they apply to the role. Be ready to discuss how you can contribute to achieving or exceeding monthly sales targets, as this is a key focus for JD Sports.
✨Highlight Team Collaboration
JD Sports values teamwork, so be prepared to talk about your experiences working in a team environment. Share how you’ve collaborated with others to meet goals and support store operations.
