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- Tasks: Support the Planning Team with administrative tasks and quality control.
- Company: Join Dundee City Council, dedicated to enhancing community development.
- Benefits: Enjoy a hybrid work model and competitive salary with room for growth.
- Why this job: Make a real impact in urban planning while developing valuable skills.
- Qualifications: 3 National 4s or equivalent, including English and Maths required.
- Other info: Perfect for those looking to kickstart their career in public service.
The predicted salary is between 25794 - 27511 £ per year.
Location: Dundee House 50 North Lindsay Street, DD1 1LS
Salary: £25,794 – £27,511 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 37 hours per week
Work From Home: Hybrid
Job Description
Working in a hybrid style, based at home and in the Dundee House office, you will work 37 hours per week. If you have any queries regarding this vacancy, please contact Lisa Penna on 01382 433383 or email lisa.penna@dundeecity.gov.uk
Requirements
- You will have 3 National 4s, or equivalent, including English and Maths.
Responsibilities
You will assist in the provision of an efficient administrative and technical support service to the Planning Team in the City Development Department. The functions include consultations and administration of applications for consent to develop under the Town & Country Planning (Scotland) Act 1997 (as amended) and related legislation, along with other general matters arising from the Authority\’s Statutory Planning functions.
You will also assist with a quality control and management audit of all the Support Team processes and ensure excellent customer service delivery in conjunction with the Council\’s Customer Service Team and the Support Team.
The Individual
You will have a sound understanding and relevant experience of general office administration, experience in dealing with members of the public, and delivering high-quality customer care. You will also have experience in using Microsoft Office suite and other similar IT packages, demonstrate attention to detail, achieve high accuracy, and be willing to learn new skills under supervision.
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Development Quality Assistant employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Quality Assistant
✨Tip Number 1
Familiarise yourself with the Town & Country Planning (Scotland) Act 1997 and related legislation. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills, as you'll be dealing with the public regularly. Consider role-playing scenarios with a friend to practice handling various customer inquiries effectively.
✨Tip Number 3
Get comfortable with Microsoft Office and any other relevant IT packages. You might want to explore online tutorials or courses to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the City Development Department. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Development Quality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Development Quality Assistant position. Tailor your application to highlight how your skills and experiences align with these.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience in office administration, customer service, and using Microsoft Office. Provide specific examples that demonstrate your attention to detail and ability to deliver high-quality work.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are interested in this role and how you can contribute to the Planning Team. Make sure to address your understanding of the planning process and customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Dundee City Council
✨Showcase Your Administrative Skills
Make sure to highlight your experience in general office administration during the interview. Be prepared to discuss specific examples of how you've efficiently managed tasks and supported teams in previous roles.
✨Demonstrate Customer Service Excellence
Since the role involves dealing with the public, be ready to share instances where you provided exceptional customer care. This will show that you understand the importance of delivering high-quality service.
✨Familiarise Yourself with Relevant Legislation
Brush up on the Town & Country Planning (Scotland) Act 1997 and related legislation. Being knowledgeable about these laws will demonstrate your commitment to the role and your ability to assist effectively.
✨Prepare for Technical Questions
Expect questions about your proficiency with Microsoft Office and other IT packages. Consider preparing a few examples of how you've used these tools to improve efficiency or accuracy in your work.
