Homelessness Service Officer - WMF2203e

The job requirements are detailed below. Where applicable, the skills, qualifications, and memberships required for this job have also been included.

Job details

Job reference REQ00000018767 | Date posted 08/08/2025 | Application closing date 24/08/2025 | Location: PENRITH | Salary: £38,220 – £39,152 | Contract: Permanent | Hours: 37 per week | Full time

Homelessness Service Officer – WMF2203e

Location: Penrith
Contract Type: Permanent

About this opportunity

We have an excellent opportunity for a motivated candidate to apply for the role of Homelessness Service Officer within Thriving Communities. We are looking for someone with a flexible attitude and a solution-focused approach. Join us and help change lives. Our Homelessness Team starts each day knowing we can make a difference to local people.

Your role will be varied and rewarding. Our customers are always at the heart of our service, ensuring we deliver excellent advice and assistance. The role requires excellent communication skills to engage with vulnerable adults, often with mental health issues, offending history, learning disabilities, or substance misuse. If you are well-organized, communicative, and enjoy a varied role, we’d love to hear from you.

Who we are looking for

Experience working with socially excluded people or demonstrating equivalent skills and abilities. Experience of working in partnership with statutory and non-statutory agencies in a customer-focused environment in the housing sector or related field would be advantageous.

You must have the ability to travel efficiently around the locality to conduct visits and attend meetings. A full UK driving license and access to a car would be advantageous.

What can we offer you

Working at Westmorland and Furness Council, you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave, and other perks and discounts. For more information, please visit our Careers site.

Would you like to find out more?

For further information about this role, including responsibilities and essential criteria, please view the attachments below. We are currently operating both in-person and virtual interviews. Options will be discussed during the interview stage, and we are happy to accommodate any concerns or adjustments.

Westmorland and Furness Council can offer sponsorship for Skilled Worker Visa applications for eligible roles. For more information, visit the government website.

Safer Recruitment & DBS

We are committed to safeguarding and expect all workers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and requires an enhanced DBS check with an Adults Barred List check. It involves working in regulated activity with adults. It is an offence for barred individuals to apply for such roles.

Equality, Diversity, and Inclusion

We aim to improve workforce diversity and promote an inclusive culture. Disabled applicants meeting the essential criteria are guaranteed an interview. We also offer guaranteed interviews for Armed Forces personnel, veterans, and care-experienced individuals under 24 who meet the criteria.

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