Account Handler

Account Handler

Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle client accounts, support sales goals, and manage relationships.
  • Company: Join a leading London firm specialising in innovative insurance for real estate and construction.
  • Benefits: Competitive salary, dynamic office environment, and opportunities for professional growth.
  • Why this job: Be part of a collaborative team, drive client success, and enhance your industry knowledge.
  • Qualifications: 2+ years in insurance, strong communication skills, and ambition to grow.
  • Other info: Office-based role in central London with a focus on continuous improvement.

The predicted salary is between 28000 - 36000 £ per year.

Aviation Broker – Insurance & Risk Advisory

Location: London (office-based)

Experience Required: Minimum 3 years’ experience in aviation broking, aviation insurance account handling, or related roles within the aviation or insurance sector

Overview

A specialist aviation insurance and risk advisory firm is seeking an experienced and highly organised Aviation Broker to support its expanding portfolio of aviation clients. This includes aircraft owners, operators, charter businesses, MROs, aviation service providers, and related commercial aviation risks. You will work closely with senior brokers and account managers, ensuring the efficient handling of aviation accounts from placement through to renewal, while delivering exceptional service to clients and market partners.

Key Responsibilities

  • Act as a day-to-day point of contact for aviation clients, insurers, and brokers.
  • Manage aviation accounts including renewals, policy administration, endorsements, and mid-term adjustments.
  • Prepare market submissions, gather risk information, and support negotiation of terms with underwriters.
  • Liaise with aviation underwriters, claims teams, and external stakeholders to ensure all client requirements are met.
  • Maintain accurate documentation, policy schedules, and compliance-related records.
  • Support claims processes by coordinating information between clients and insurers.
  • Produce renewal reports, placement summaries, and supporting documentation for senior brokers.
  • Prioritise a varied workload and ensure deadlines are consistently met in a fast-paced environment.
  • Provide proactive and knowledgeable client service, maintaining strong professional relationships.

Skills & Experience Required

  • Minimum 3 years’ experience in aviation broking, aviation insurance account handling, or a similar aviation-related insurance role.
  • Strong understanding of aviation risks (e.g., aircraft hull & liability, aviation products, hangarkeepers, and related aviation coverages).
  • Confident communicator with the ability to engage effectively with aviation clients and specialist underwriters.
  • Excellent attention to detail, strong organisational skills, and a structured approach to managing accounts.
  • Ability to handle multiple tasks and work under pressure.
  • Proficiency in Microsoft Office; experience using CRM or policy administration systems is an advantage.
  • Professional, reliable, and service-driven mindset with a genuine interest in the aviation sector.

What the Role Offers

  • Exposure to a diverse aviation client portfolio including operators, owners, manufacturers, and aviation service providers.
  • A chance to progress within a respected and growing aviation insurance advisory firm.
  • Opportunities for professional development, market training, and long-term career growth within the aviation insurance specialty.

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Account Handler employer: Liberty Towers

As an Insurance Account Handler in our dynamic London office, you will thrive in a collaborative environment that prioritises innovation and client satisfaction. We offer competitive salaries, opportunities for professional development including support for Cert CII qualifications, and a culture that encourages continuous improvement and teamwork. Join us to be part of a forward-thinking company that values your contributions and fosters meaningful relationships with clients in the real estate and construction sectors.
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Contact Detail:

Liberty Towers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Network with professionals in the insurance industry, especially those who work in account handling. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.

✨Tip Number 2

Familiarise yourself with the latest trends and changes in the insurance market, particularly in real estate and construction sectors. This knowledge will help you stand out during interviews and demonstrate your commitment to the field.

✨Tip Number 3

Practice your communication skills, both verbal and written. As an Account Handler, you'll need to articulate complex information clearly to clients and colleagues, so consider role-playing scenarios or seeking feedback from peers.

✨Tip Number 4

Showcase your ability to build relationships by preparing examples of how you've successfully managed client interactions in the past. Highlight your problem-solving skills and how you've handled escalated issues effectively.

We think you need these skills to ace Account Handler

Client Relationship Management
Insurance Industry Knowledge
Sales and Business Development
Communication Skills
Data Analysis
Problem-Solving Skills
Attention to Detail
Negotiation Skills
Time Management
Team Collaboration
Regulatory Compliance Awareness
Presentation Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles that involved account handling or client management. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Account Handler role. Emphasise your ability to build relationships with clients and your experience in managing accounts effectively.

Showcase Your Qualifications: Mention your willingness to work towards the Cert CII qualification in your application. This shows your commitment to professional development and aligns with the company's expectations.

Highlight Communication Skills: Since the role requires strong verbal and written communication skills, provide examples in your application that demonstrate your ability to communicate effectively with clients and colleagues.

How to prepare for a job interview at Liberty Towers

✨Showcase Your Industry Knowledge

Make sure to brush up on the latest trends and changes in the insurance industry, especially related to real estate and construction. Demonstrating your understanding of market conditions will impress the interviewers and show that you're proactive.

✨Highlight Your Client Relationship Skills

Since the role involves building and maintaining relationships with clients, be prepared to share examples of how you've successfully managed client accounts in the past. Use specific instances where you resolved issues or improved client satisfaction.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and judgement. Think of scenarios where you had to address escalated issues or manage expectations, and be ready to explain your thought process and the outcomes.

✨Demonstrate Your Team Spirit

This role requires collaboration with Account Executives and other team members. Be ready to discuss how you contribute to a team environment and support your colleagues in achieving sales goals and providing excellent service.

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