Claims Executive - Construction

Managing claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party.

Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim.

Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client.

Negotiating with insurers to ensure reserves are realistic and appropriate

Ensuring claims are registered and appropriately updated on our systems

Attending internal and external meetings as required.

Report any major or sensitive claims to Account Executive responsible

Understand the appropriate claims notification and investigation procedures applicable to each class of insurance

Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes

Provide feedback for insurer review meetings and actively contribute to the development of relationships

Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer, lawyer and loss adjuster contacts

Provide management information as requestedMaintain records on our internal systems and pro-actively perform claims cleanses

Prepare and maintain client claim experiences

Undertake specific tasks as directed by management, adhering to agreed project plans and timescales

Excellent technical claims experience with strong knowledge of the London Market

Excellent understanding of Construction risks

Ability to prepare and interpret claims experiences and analyses

Excellent communication skills – to effectively and professionally communicate both verbally and in writing with clients, insurers and colleagues

Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company

Ability to manage time, prioritise and ensure that deadlines are met without compromising quality

Analytical and problem-solving skills, including research and investigation

An understanding of regulatory controls and procedures

CII qualifications would be advantageous