Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage bookings, liaise with technicians, and ensure smooth workshop operations.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive colleague perks.
- Why this job: Be part of a dynamic team that values customer care and offers growth opportunities.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
- Other info: Flexible hours and a supportive work environment await you!
The predicted salary is between 15916 - 17273 £ per year.
Position not right for you?
Share it with someone you know.
Workshop Administrator – Part Time
Reference: NOV20257512
Expiry date: 10:23, Tue, 30th Dec 2025
Location: Broxburn
Benefits: A superb range of exclusive, colleague only benefits and discounts
Job Description
Salary: £16,320.75 + bonus up to £1,387 pa OTE pro rata
Weekly Hours: 25 hours
Shift hours between 8am-1pm.
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count – from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …
- A fantastic quarterly bonus scheme (up to £1,387 pa OTE)
- Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
- free life assurance (2x your salary)
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible Gym memberships
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King\’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
#J-18808-Ljbffr
Workshop Administrator - Part Time employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator - Part Time
✨Tip Number 1
Familiarise yourself with the vehicle rental industry. Understanding the basics of how workshops operate and the common challenges they face will give you an edge during interviews. Research Northgate Vehicle Hire specifically to align your knowledge with their values and services.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Workshop Administrator, you'll be the first point of contact for customers, so demonstrating your ability to handle inquiries and resolve issues effectively will show that you're the right fit for the role.
✨Tip Number 3
Prepare to discuss your organisational skills. The role requires efficient scheduling and planning, so think of examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously.
✨Tip Number 4
Showcase your proactive attitude. During any discussions, emphasise your willingness to take initiative and solve problems. This mindset is crucial in a fast-paced workshop environment and will resonate well with the hiring team.
We think you need these skills to ace Workshop Administrator - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Workshop Administrator position. Tailor your application to highlight relevant experience in customer service, planning, and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in the motor trade or customer service. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements and provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Workshop Administrator. Familiarise yourself with the tasks mentioned in the job description, such as booking vehicles for maintenance and liaising with the workshop team. This will help you demonstrate your knowledge during the interview.
✨Showcase Customer Service Skills
Since customer care is a priority for the company, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've successfully handled customer inquiries or resolved issues, highlighting your ability to deliver great service with a smile.
✨Demonstrate Organisational Skills
As a Workshop Administrator, you'll need strong planning and administration skills. Be ready to talk about how you manage your time and prioritise tasks effectively. You could mention any tools or methods you use to stay organised, which will show that you're capable of keeping the workshop running smoothly.
✨Express a 'Can-Do' Attitude
The company values a logical and proactive approach. During the interview, convey your enthusiasm for the role and your willingness to tackle challenges head-on. Share instances where you've taken initiative or solved problems creatively, as this will align with their expectations for a Workshop Administrator.
