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- Tasks: Lead a team providing vital weight management support and ensure smooth operations.
- Company: Maximus is a global leader in health and employment services, impacting millions annually.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for personal development.
- Why this job: Join a passionate team making a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and supporting vulnerable individuals is essential; degree preferred.
- Other info: This role requires living near Oxfordshire or within a commutable distance.
The predicted salary is between 22000 - 28000 £ per year.
Join to apply for the Referral Team Leader role at Maximus
Description & Requirements
Location & Skills
For this vacancy, you need to live locally to Oxfordshire or within a commutable distance. You also need to be competent with spreadsheets due to reporting requirements.
About Maximus
Maximus is a global organisation that provides health and employment services to millions annually. In the UK, we employ around 5,000 people delivering impactful services across assessments, health, employability, and support sectors.
Responsibilities
- Manage referral flow and ensure continuous service user pathways
- Support production and analysis of Management Information for reporting and improvement
- Ensure staff are trained, motivated, and supported to high standards
- Set and monitor performance objectives aligned with service requirements
- Oversee staff activity, productivity, and resource allocation
- Conduct quality checks and identify training needs
- Manage own caseload to meet deadlines and KPIs
- Contribute to team planning and continuous improvement
- Handle holidays and absences, prioritising resources
Embed the service within local networks by developing stakeholder relationships and establishing referral pathways. Represent the service at meetings and training.
Ensure high-quality service delivery by reviewing team competency, acting as escalation point, resolving issues, and monitoring performance against contract standards. Support service improvement initiatives and deputise for the Service Manager when needed.
Support team development through supervision, training, recruitment, and fostering a positive culture aligned with company values.
Qualifications & Experience
Essential:
- Supervisory experience managing diverse teams
- Caseload management experience with a Case Management System
- Experience supporting vulnerable individuals through change
- Operational experience managing remote teams
Desirable:
- Experience in behaviour change interventions (e.g., smoking cessation, weight management)
- Membership of professional bodies (ICF, EMCC, etc.)
- Degree in Psychology, Behavioural Science, or related fields
- Experience supporting people remotely/digitally
- Community development, project management, or service development experience
Individual Competencies
Essential:
- Motivational leadership and team management skills
- Relationship-building with external organisations
- Ability to react swiftly to unforeseen circumstances
- Understanding of social determinants of health and behaviour change principles
- Excellent communication and stakeholder engagement skills
- Effective data management and digital skills
- Time management and ability to work independently
Desirable:
- Experience in health screening services and contractual delivery
Maximus is committed to diversity, equity, and inclusion, offering guaranteed interviews for disabled applicants meeting minimum criteria.
Salary range: £26,500 – £32,000. Full-time, mid-senior level, in the health care and government sectors.
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Referral Team Leader employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Team Leader
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Referral Team Leader. Understanding the nuances of managing a team, especially in a remote setting, will help you demonstrate your capability to lead effectively during interviews.
✨Tip Number 2
Network with professionals in the health and employment services sector. Engaging with current or former employees of Maximus can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with caseload management and supporting vulnerable individuals. Be ready to share specific examples that highlight your skills in these areas, as they are crucial for the role.
✨Tip Number 4
Showcase your understanding of behaviour change principles and methodologies. Being able to articulate how you would apply these concepts in a team setting will set you apart from other candidates.
We think you need these skills to ace Referral Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles and managing diverse teams. Emphasise any operational experience with remote teams and your ability to support vulnerable individuals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health services and your understanding of the social determinants of health. Mention specific examples of how you've motivated teams and achieved performance goals in previous roles.
Showcase Relevant Skills: Highlight your strong communication skills and ability to build relationships with stakeholders. Include examples of your experience with behaviour change interventions and your familiarity with case management systems.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear and professional, reflecting your attention to detail and commitment to quality.
How to prepare for a job interview at Maximus
✨Showcase Your Leadership Skills
As a Referral Team Leader, you'll be managing a diverse team. Be prepared to discuss your previous leadership experiences, how you motivated your team, and the strategies you used to achieve performance goals.
✨Demonstrate Your Understanding of Health Services
Familiarise yourself with the health and employment services provided by Maximus. Highlight any relevant experience you have in supporting vulnerable individuals or managing caseloads, as this will show your alignment with their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex inquiries or complaints. Think of examples from your past where you successfully resolved issues and improved service delivery.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've built relationships with stakeholders and ensured clear communication within your team, especially in a remote working environment.
