Team Manager

In this position, you will be required to:

– manage and direct 6 complex needs project workers, locum and night staff

– lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support

– Support staff to navigate complex client needs, including those related to immigration, health and housing

– Ensure re-connection and resettlement pathways are progressed swiftly and safety for all clients

– Oversee timely completion of assessments and support plans, with a focus on move-on readiness

– Monitor caseloads, service performance and risk management in collaboration with the service manager

– Ensure the team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate.

– Support the Regional Manager in ensuring the service represents value for money and operates within budget

– Monitor service spending throughout the financial year to ensure there is no overspending

To apply for this role you must have:

– Experience managing or coordinating services for people with complex needs at risk of rough sleeping. Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system.

– Experience of effective liaison & multi- agency working with social, health, housing and criminal justice agencies.

– Experience of leading services that are based around a trauma and psychologically informed approach.

– Significant level of experience, practice and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.

– Ability to find ways of working with clients who may have a history of low levels of engagement with services

– Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support

– Commitment to work flexibly and creatively in response to changing external and organisational requirements.

– Able to communicate confidently and effectively, verbally and in writing & be self- servicing int he use of the computer to create letters, minutes and key work notes and to send and receive emails.