Compliance Administrator

Overview

About The Role — Due to our continued growth, we’re looking to grow our Compliance team with an amazing opportunity for an Administrator, based at our Head Office to support the Compliance team. As an Admin, you\’ll work alongside a team of experienced Administrators.

Main responsibilities

• Liaise between the National Compliance Manager and Directors / Department Heads to ensure tasks are completed on time and to a suitable level.
• Support the HR Department by taking notes during HR meetings.
• Support the running of the compliance team through monitoring document returns.
• Support the compliance team by highlighting to retail planner errors using daily reports.
• Support showroom-based Kitchen and Bedroom surveyors with queries regarding hotel bookings, absence, holidays, etc.
• Maintain a clear log of all impending and in-progress tasks within the Compliance team.
• Maintain a clear communication channel for the Compliance team\\\’s improvement feedback within the business.
• Maintain a list of actions required and works pending for the National Compliance Manager, attend meetings with the National Compliance Manager and other stakeholders, and detail actions required.
• Maintain active communication channels between Compliance and other departments during the National Compliance Manager\\\’s time away from Head Office.
• Manage a feedback log listing opportunities identified within the planner, systems and training to improve efficiencies.
• Monitor report returns from the Compliance Team to ensure all documents are returned on time.
• Audit compliance documentation to ensure standards are being met.
• Review holiday requests and accept / decline based on the pre-agreed framework.
• Complete return to works with the Compliance Team Members on the morning of their first day back after any absence.
• Ensure in advance of all regional meetings all documents are prepared and accommodation is booked.
• Contact Designers who appear on common error reports to ensure the orders are correct and the customer journey is not impacted.

What Wren offer

• Free access to our onsite gym
• Enjoy subsidised meals in our two fantastic restaurants
• Free on-site parking
• Staff discount on purchasing a kitchen after 1 year of continuous employment
• Individual training budget for personal development
• Free annual eye tests as well as a contribution to new glasses
• Refer a Friend Scheme
• Quarterly Bonus Scheme

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About You

Desired skills and knowledge

• Exceptional organisational skills
• Exceptional time management skills
• Excellent process management skills
• Excellent communication skills – both written and verbal
• Knowledge of kitchen installation and legislation is desirable
• Knowledge of compliance processes

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work. This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!