Operations Supervisor

Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment.

If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides a excellent benefits package to support it’s employees, keep reading….

Vivienne Westwood is looking for an Operations Supervisor to join the retail team in our Bicester Store on a full time basis.

Key Responsibilities

H2H/Operations

• Oversee sell through and replenishment cycles through the use of company tools,
• Strong communication regarding stock levels in H2H. Ensure high volume, new arrivals and sell through rate is communicated to store manager,
• Strong communication to VM in store to ensure rotation of stock is consistent,
• Oversee XPO to H2H allocations with Store manager to ensure stock levels across best sellers and low product categories are managed and consistent,
• Oversee EOS transfers with full price stores. Ensure a plan is provided to receive this stock successfully in line with outlet EOS returns to Merton,
• Support in the resolving of delivery discrepancies from external warehouses and stores,
• Oversee loss prevention procedures across H2H,
• Develop new ideas and ways of working to provide efficiency and consistency across the warehouse and store,
• Ensure company standards are upheld at all times,
• Liaise with store manager to ensure correct hours are used in H2H,
• Develop and inspire team with use of training and on the spot coaching across operational tasks.
• Oversee location Stocktake.

Store

• Strong communication to sales team regarding new arrivals and stock rotation,
• Oversee Loss prevention methods with use of company tools,
• Oversee packaging orders to ensure store is always fully stocked,
• Stock pulled based on commercial results,
• Ensure the floor is walked with store manager on a weekly basis with commercial tools to aid stock replenishment,
• Oversee stockroom with weekly reviews of space and standards,
• Supervising and motivating team,
• Coaching and developing team,
• Drive and inspire excellent sales and service to meet company targets,
• Oversee location Stocktake,
• Strong commercial knowledge aided by company tools

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

Benefits

• Commission
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Applications may close before the deadline, so please apply early to avoid disappointment.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.

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