Equipment Service Technician

Join to apply for the Equipment Service Technician role at STERIS4 days ago Be among the first 25 applicantsJoin to apply for the Equipment Service Technician role at STERISDirect message the job poster from STERISAs a Life Sciences Equipment Service Technicianat STERIS, you will act as a trusted advisor to our Customers in the maintenance and procurement of Life Sciences products, both medical devices and consumables. You will drive an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on complex mechanical, electro-mechanical, and electronic units in a high stress healthcare environment.This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Massachusetts, Rhode Island, New HampshireWhat you will do as an Equipment Service TechnicianDrive Customer satisfaction through pro-active communication and commitment to resolving Customer\’s issues and problems expediently.Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner.Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.Ensure a positive Customer experience by providing timely preventative maintenance performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.Maintain a working relationship with the Area Service Manager to advise of activity and changes related to sales opportunities in assigned territory.Increase company growth through identifying sales opportunities and recommending STERIS products/services to Customers. Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.Respond to routine Customer and sales questions regarding equipment operation and performance. At the Area Service Manager\’s discretion, provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirementsThe Experience, Skills and Abilities NeededRequired:High School diploma with 2 years of relevant experience (mechanical, electrical, plumbing, etc.)Ability to work flexible hours, sometimes outside \”normal business hours\”Must live within 50 miles of center of territoryMust be able to lift up to 25 pounds at times and push wheeled transporters up to about 50 poundsMust be able to be compliant with hospital/customer credentialing requirements.Preferred:Associate\’s or Bachelor\’s degree in electronics, mechanical or similar discipline with 1 year of relevant experienceGeneral knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices)Other:Excellent interpersonal and Customer communication skillsStrong technical and troubleshooting skillsWhat STERIS OffersWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.Here is just a brief overview of what we offer:Base Salary + Incentive Compensation ProgramCompany Provided Vehicle + Cell Phone + LaptopHands-on Training ProgramPaid Time Off + 9 Corporate Holidays Per YearExcellent Healthcare, Dental, and Vision BenefitsHealthcare and Dependent Flexible Spending AccountsLong/Short Term Disability Coverage401(k) with a Company MatchTuition Reimbursement ProgramAdditional Add-On Benefits/DiscountsPay range for this opportunity is $53,000.00 – $74,287.50. This position is eligible for bonus participation.Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location\’s HR Office during normal business hours.Seniority level Seniority level AssociateEmployment type Employment type Full-timeJob function Job function Customer Service, Quality Assurance, and ResearchIndustries Medical Equipment Manufacturing, Pharmaceutical Manufacturing, and Biotechnology ResearchReferrals increase your chances of interviewing at STERIS by 2xInferred from the description for this job Medical insuranceVision insurance401(k)Paid maternity leavePaid paternity leaveTuition assistanceGet notified about new Service Technician jobs in Greater Boston .Field Service Technician Level 3 – Robotic Technician Concord, NH $52,300.00-$73,500.00 3 months agoBoston, MA $50,000.00-$60,000.00 2 weeks agoBoston, MA $87,000.00-$97,000.00 2 weeks agoCalibration Services Technician – temp to perm opportunity in Boston, MA! Field Service Engineer – Northeast/New England Region Field Service Technician Midwest- residence in Indiana. 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