Showroom Manager

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward for the BRAND NEW branch that is due to open in January 2026. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings and a driving licence is preferred.

Duties and Responsibilities

• Guide customers through the full kitchen & bathroom design and sales process.
• Listen to customer needs and ensure their requirements are met.
• Identify and recommend products best suited to customer needs.
• Ensure customer satisfaction.
• Pro-actively generate new business.
• Provide excellent customer service.

Qualifications and Skills

• Previous experience working in a similar role is essential.
• Sound knowledge of kitchen and bathroom products.
• Experience using 20-20 Fusion planning software or similar.
• Confident dealing with customers.
• The ability to build great customer relationships.
• Excellent communication and interpersonal skills.
• Experience of managing a team
• Someone who has experience in kitchen / bathroom sales.

A proactive person who can drive the business forward.

Benefits

• A competitive pay package.
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Holiday Purchase Scheme
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Substantial Employee Discount
• Employee Assistance Programme
• Mental Health Support

This role will involve working alternate Saturday mornings.