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- Tasks: Lead daily operations in facilities management at HMP Doncaster, ensuring safety and compliance.
- Company: Join Serco, a global leader in delivering essential public services across various sectors.
- Benefits: Enjoy a competitive salary, pension, gym access, and discounts on major brands.
- Why this job: Make a real impact in the justice sector while developing your skills in a supportive environment.
- Qualifications: Must be an Approved Electrician or Fire and Security Systems Technician with relevant experience.
- Other info: Flexible working options available; we value diversity and inclusion in our workforce.
The predicted salary is between 34000 - 45000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Serco: HMP Doncaster
Permanent, Full Time
£40,163 per annum + Excellent Corporate Benefits Package
We\’re recruiting for a driven and dedicated Deputy FM Manager to join our Facilities Management (FM) team at HMP Doncaster – a category B local resettlement prison situated in South Yorkshire, housing a male population of up to 1145 individuals, approximately 200 of whom are young offenders aged 18-20.
The Deputy FM Manager reports to the FM Manager and is responsible for the day-to-day organisation of work and the allocation of tasks in support of the FM Manager, responsible for the tracking of work progress, stock management, and ensuring that planned and reactive maintenance plans meet the needs of both the operational demands of the establishment as well as the contractual requirements set by the customer. The role acts as the link between the skilled and semi-skilled trades that report to the role and FM management
The main duties of this role involve:
- Assist in the development of maintenance plans that ensure that the establishment is safe and compliant both with statutory requirements and with the requirements of the contract;
- Plan and programme maintenance activities according to the SFG20 programme held in the CAFM system and prioritising work in a hierarchy of safety, compliance, and contractual requirements;
- Provide appropriate challenge and assurance to ensure that work is delivered to the highest standards;
- Allocate work according to the demands of the maintenance plan to trades and staff on a daily basis. Track, monitor and manage the progress of work and productivity of staff to delivering the daily work plan.
- Ensure that tools and equipment are regularly inspected and are used in accordance with manufacturers\’ specifications.
- Oversee the work of contractors and ensure that they are behaving in a manner consistent with the risk assessments and method statements and that their work quality is regularly assessed and audited;
- Provide first line leadership (in line with Serco\’s Governing Principles) such that all employees under the post holder\’s supervision understand the tasking which the post holder is responsible for allocating, and are actively monitored and managed to ensure high levels of productivity;
- Monitor spend and financial commitments in line with policy and guidance, produce spend data as and where required. Purchase spares and equipment required for the delivery of maintenance in the contract in line with procurement practise and procedures.
- Monitor an authorise overtime in line with current policies.
- Maintain and seek to improve the safety culture and health/wellbeing within the team. Foster a culture within the team that reflects Serco\’s core values of Trust, Care, Innovation and Pride
- Within the remit of delegated authority, make decisions on operational matters and deputise in the absence of the Facilities Manager to ensure that all planned and reactive works and other aspects of FM are delivered.
- To be a team member of the Facilities \’out of hours\’ call out roster.
What you\’ll need to do the job
This is an opportunity for an individual who has experience both in operational and management roles, with a wide exposure to the total provision of FM services and building infrastructure gained, preferably, in a custodial environment.
Firstly, you must be qualified as either an Approved Electrician (JIB) with 18th edition or with City & Guilds or equivalent or Fire and Security Systems Technician Level 3. It is important that they are qualified as an Approved Person for permitted work and understanding of how to manage contractors.
Operational knowledge and application of current Health and Safety environmental legislation, quality assurance controls and COSHH requirements is a pre-requisite and experience of CAFM systems
It is essential you have a strong working knowledge of SLAs and KPIs including their creation, concepts and management and have demonstratable experience of managing diverse teams of qualified, skilled, and semi-skilled staff.
Experience of managing workflow and supervising work to achieve desired outcomes in terms of quality and productivity.
Full UK driving licence
PC literacy, use of Microsoft Word, Excel, PowerPoint and Outlook
Why Serco:
A place you can make an impact – The nature of our business means you will do interesting work that matters – delivering essential services that touch people\’s lives.
A place you can count on – Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You\’ll be able to broaden your experience and apply your skills in new ways.
A place for you – We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
What we offer
- Pension – up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the Justice sector
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- Free on site parking
- Use of on site gym
- Subsidised meals
- Blue light discounts
- Opportunities to gain additional qualifications
- Continuous professional development opportunities
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the \’Ban the Box\’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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Deputy FM Manager employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy FM Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the Deputy FM Manager role, especially around health and safety legislation and CAFM systems. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the job.
✨Tip Number 2
Network with current or former employees at Serco or within the facilities management sector. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing diverse teams and workflows. Be ready to share specific examples of how you've successfully allocated tasks and monitored productivity in previous roles, as this is crucial for the Deputy FM Manager position.
✨Tip Number 4
Showcase your leadership skills by highlighting any past experiences where you’ve had to make operational decisions or manage contractors. This will align well with the responsibilities of the role and demonstrate your readiness to step up when needed.
We think you need these skills to ace Deputy FM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in custodial environments. Emphasise your qualifications, such as being an Approved Electrician or Fire and Security Systems Technician, and any operational management roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Deputy FM Manager role. Mention your experience with maintenance planning, managing diverse teams, and your understanding of SLAs and KPIs. Show how your values align with Serco's core values of Trust, Care, Innovation, and Pride.
Highlight Relevant Skills: In your application, clearly outline your skills related to health and safety legislation, quality assurance controls, and your experience with CAFM systems. Provide examples of how you've successfully managed workflow and supervised staff to achieve desired outcomes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Deputy FM Manager position.
How to prepare for a job interview at Serco Group plc
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Deputy FM Manager role. Familiarise yourself with the key responsibilities, such as maintenance planning and contractor management, so you can discuss how your experience aligns with these tasks.
✨Showcase Your Leadership Skills
As this role involves supervising a diverse team, be prepared to share examples of your leadership experience. Discuss how you've motivated teams in the past and how you ensure high productivity and safety standards.
✨Demonstrate Knowledge of Compliance
Since compliance with health and safety regulations is crucial, be ready to talk about your knowledge of current legislation and how you've applied it in previous roles. This will show that you take safety seriously and understand its importance in facilities management.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team's culture, the challenges they face, or how success is measured in the position. This not only helps you gauge if it's the right fit but also demonstrates your proactive approach.
