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- Tasks: Manage import/export operations and ensure smooth transport of cargo to/from the Channel Islands.
- Company: DSV is a leading global transport and logistics company with 56,000 employees across 80 countries.
- Benefits: Enjoy competitive salary, career advancement opportunities, and a dynamic international work environment.
- Why this job: Join a performance-driven team and shape the future of logistics in a supportive culture.
- Qualifications: Excellent IT skills and experience in freight forwarding are preferred; good communication is essential.
- Other info: This is an entry-level full-time position based in Fareham.
The predicted salary is between 30000 - 42000 £ per year.
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BRIEF OVERVIEW:
We currently have a vacancy within DSV Road\’s Fareham location for Operations, Channel Islands Imports/Exports
Job Req Number: 98375
Time Type: Full Time
Import/Export Operator
BRIEF OVERVIEW:
We currently have a vacancy within DSV Road\’s Fareham location for Operations, Channel Islands Imports/Exports
Main purpose of Job:
Reporting to the Branch Manager the successful candidate will be required to look after the customer\’s requirements for the safe and efficient transport of their cargo to and from the Channel Islands effectively and in accordance with DSV\’s operational procedures and statutory requirements, including Health and Safety to the satisfaction of clients and the profit of the company. Based in the Fareham office and working as part of a close team the role involves accepting and processing customers’ export and import bookings, liaising with shipping companies, customs and other DSV offices to ensure smooth and efficient transport of customer’s freight. General freight forwarding, international shipping and customs clearance knowledge would be preferable and advantageous.
Key Tasks:
- Communicate effectively in a professional manner with customers to ensure their quotations and traffic requirements are fulfilled in line with their booking instructions.
- Liaise with other DSV/Agents offices in the UK and abroad, reporting any discrepancies or specific requirements.
- Ensure legislative compliance in all areas.
- Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
- Arrange with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness.
- Prepare correct documentation to the Warehouse/Haulage/Distribution/ Shipping department for loading/off loading cargo to vehicles, in a timely manner.
- Perform and correctly implement General Administration, e.g. invoicing; filing; queries; claims; check costs in accordance with departmental requirements.
- Communicate efficiently and effectively (via use of VDU\’s, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures.
- In conjunction with others, plan collection or deliveries to meet the customers or their customers needs or requirements to the best effective use of all resources, in a timely and efficient manner.
- Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.
Skills And Competencies
- Excellent IT skills
- Recent previous experience of a similar role in the freight forwarding industry
- Good communication skills with colleagues at all levels as well as external customers
- Ensure legislative compliance in all areas
- Ensure that the company operates within all agreed operational procedures, and within statutory requirements, including the provision and maintenance of a safe working environment
What We Can Offer You
- A role in a successful, dynamic company
- A chance to work in a busy international business environment
- Be a part of a strong team of performance driven colleagues
- Competitive salary
- Great future career prospects for advancement
- A professional working environment
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Read more at www.dsv.com
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business, Supply Chain, and Other
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Industries
Transportation, Logistics, Supply Chain and Storage
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Import/Export Operator employer: DSV - Global Transport and Logistics
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import/Export Operator
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance requirements related to import/export operations. Understanding customs procedures and health and safety regulations will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the freight forwarding industry. Attend relevant events or join online forums where you can connect with others who work in logistics. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Brush up on your IT skills, especially those related to logistics software and documentation processes. Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your previous experiences in similar roles during the interview. Think of specific examples where you successfully managed customer requirements or resolved issues, as this will highlight your problem-solving abilities and customer service skills.
We think you need these skills to ace Import/Export Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Import/Export Operator role at DSV. Familiarise yourself with the key tasks mentioned in the job description, such as liaising with shipping companies and ensuring compliance with regulations.
Tailor Your CV: Customise your CV to highlight relevant experience in freight forwarding, international shipping, and customs clearance. Use specific examples from your past roles that demonstrate your ability to handle customer requirements and ensure smooth transport operations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and your understanding of the logistics industry. Mention how your previous experiences align with DSV's operational procedures and your commitment to maintaining a safe working environment.
Highlight IT Skills: Since excellent IT skills are essential for this role, make sure to mention any relevant software or systems you are proficient in. This could include logistics management software or general office applications that support efficient communication and documentation.
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of freight forwarding, international shipping, and customs clearance. Being able to discuss these topics confidently will show that you understand the core responsibilities of the Import/Export Operator role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with customers and various stakeholders, practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated in past roles to ensure customer satisfaction.
✨Familiarise Yourself with DSV's Operations
Research DSV’s operational procedures and statutory requirements. Understanding their specific processes will help you answer questions more effectively and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle discrepancies or specific requirements. Think of scenarios from your previous experience where you successfully navigated challenges in logistics or customer service.
