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- Tasks: Greet patients, manage appointments, and support the clinical team in a vibrant dental practice.
- Company: Join Bupa Dental Care, where we prioritise people and foster a collaborative work environment.
- Benefits: Enjoy competitive pay, health support, gym discounts, and access to career development opportunities.
- Why this job: Be part of a caring culture that values your contributions and offers meaningful work experiences.
- Qualifications: Previous receptionist or admin experience preferred; strong communication and organisational skills required.
- Other info: Work Tuesday to Friday, 8:30 am - 5:30 pm, in a supportive and dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
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Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that have been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
- My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
- Discounted dental insurance which can be extended to immediate family members.
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
- Wagestream – Access your income before payday, if and when you need it.
- Access to career pathways and support throughout your working life with Bupa Dental Care
- And many more, just ask.
Dental Receptionist – Hove
Tuesday to Friday, 8:30 am – 5:30 pm (32 hours/week)
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that have been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
- My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
- Discounted dental insurance which can be extended to immediate family members.
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
- Wagestream – Access your income before payday, if and when you need it.
- Access to career pathways and support throughout your working life with Bupa Dental Care
- And many more, just ask.
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Receptionist employer: Bupa Dental Care
Contact Detail:
Bupa Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Bupa Dental Care's services and products. Understanding what they offer will help you confidently promote and upsell these services during your interview, showcasing your proactive approach.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. You might want to role-play scenarios where you greet patients or handle phone inquiries, as this will prepare you for the real-life situations you'll face as a receptionist.
✨Tip Number 3
Brush up on your Microsoft Word and Outlook skills. Being proficient in these tools is crucial for managing patient records and communications, so consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 4
Network with current or former employees of Bupa Dental Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration or receptionist roles within healthcare. Emphasise your customer service skills and any experience with Microsoft Word and Outlook.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as meeting and greeting patients, and how your skills align with these tasks.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work in a fast-paced environment. Provide examples of how you've successfully promoted products or services in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Bupa Dental Care
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to highlight your previous customer service experience and provide examples of how you've handled difficult situations with grace and professionalism.
✨Familiarise Yourself with Bupa Dental Care Products
Since promoting and upselling products is part of the role, take some time to research Bupa Dental Care's offerings. Being knowledgeable about their services will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Practice Your Communication Skills
Strong communication is key in this role. Consider practising common interview questions with a friend or family member, focusing on clear and concise responses. This will help you feel more comfortable during the actual interview.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team, company culture, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
