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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, committed to community support and employee wellbeing.
- Benefits: Enjoy 27 days annual leave, flexible work patterns, and a range of health and financial perks.
- Why this job: Make a difference in your community while developing skills in a supportive environment.
- Qualifications: Customer service experience and good communication skills are essential; facilities management experience is a plus.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
The predicted salary is between 26532 - 27571 £ per year.
Location: Various Locations in North Lanarkshire Area, ML6 6EU
Salary: £26,532 – £27,571 per year pro rata
Contract Type: Permanent
Position Type: Full Time, Part Time
Hours: 35 hours per week
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
Various Locations & Work Patterns will be discussed at interview
Based within one of our establishments below, you will deliver a service which meets the needs of our customers and service users.
Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance. In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public.
It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security check, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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Facility Assistant (8 Posts) (Various Locations & Work Patterns)-REQ04626 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (8 Posts) (Various Locations & Work Patterns)-REQ04626
✨Tip Number 1
Familiarise yourself with the specific locations and work patterns mentioned in the job description. Knowing the areas you might be working in can help you tailor your responses during the interview and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or facilities management. Be prepared to share specific examples of how you've dealt with members of the public or handled maintenance tasks, as this will demonstrate your suitability for the role.
✨Tip Number 3
Brush up on your administrative and IT skills before the interview. Since good communication and organisational abilities are essential, consider practising common scenarios you might encounter in the role to showcase your competence.
✨Tip Number 4
Research North Lanarkshire Council's values and commitments, especially regarding their support for diverse communities. Being able to discuss how you align with their mission can set you apart from other candidates during the interview process.
We think you need these skills to ace Facility Assistant (8 Posts) (Various Locations & Work Patterns)-REQ04626
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Facility Assistant position. Tailor your application to highlight your relevant experience in customer service, administrative tasks, and facilities management.
Complete the Application Form: Make sure to fill out the application form thoroughly as CVs are not accepted. Pay attention to each section and provide detailed information about your work history, skills, and qualifications that align with the job requirements.
Showcase Relevant Experience: In your application, emphasise any previous experience you have in a customer-focused environment, particularly in facilities management, cleaning, or maintenance. Use specific examples to demonstrate your skills and how they relate to the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at North Lanarkshire Council
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, building control, and minor maintenance. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be prepared to discuss your experience in customer-focused environments. Share specific examples of how you've handled difficult situations or provided excellent service in the past.
✨Highlight Relevant Experience
If you have experience in facilities management, cleaning, or security checks, make sure to mention it. Discuss any relevant skills or training that would make you a strong candidate for the position.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the role and the organisation. This shows your interest and enthusiasm for the position. You might ask about the team you'll be working with or the training opportunities available.
