At a Glance
- Tasks: Join us as a Yacht Steward, maintaining pool decks and supporting our bar team.
- Company: We offer a luxurious experience at sea, creating unforgettable memories for our guests.
- Benefits: Enjoy a fixed-term contract with opportunities for travel and unique experiences.
- Why this job: Be part of a dynamic team delivering world-class service in stunning outdoor settings.
- Qualifications: Must have STCW certification and experience in a five-star environment.
- Other info: Physical fitness is essential; you'll be involved in emergency procedures and lifting.
Yacht Steward (Shipboard)
Department: Beverage
Employment Type: Fixed Term Contract
Location: Shipboard
Reporting To: Beverage Director
Description
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company\’s Safety, Quality and Environmental standards.
Essential Duties
- Supporting service roles in various venues with a particular emphasis on setting up and maintaining outdoor venues, pools and furniture, by providing both direct service to guests as well as support to serving team
- Setting up, cleaning and breaking down decks and service areas in accordance with brand and public health standards
- Anticipating and responding to the needs of guests and Ladies and Gentlemen by ensuring all supplies are readily available before and during service, maintaining a clean, safe and accident-free environment
- Providing technically proficient, efficient and personalized Luxury Food & Beverage service to guests in a courteous and professional manner
- Proactively seeks information on expected business volume and coordinates with supporting roles to ensure appropriate amount of materials is distributed to each venue accordingly
- Ensuring Compliance with Public Health and all Safety and Labor Regulations
- Ensuring all pool and outer deck service areas are up to company standard, including but not limited to sunbeds, tables, covers, towels, sun care products
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- Good knowledge and experience in Public Health Rules and Regulations related to USPH and HACCP
- Previous experience in a five-star cruise restaurant environment
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
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Yacht Steward (Shipboard) employer: The Ritz-Carlton Yacht Collection
Contact Detail:
The Ritz-Carlton Yacht Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yacht Steward (Shipboard)
✨Tip Number 1
Familiarise yourself with the luxury service standards expected in a five-star environment. Understanding the nuances of high-end service will help you stand out during interviews and demonstrate your commitment to providing exceptional guest experiences.
✨Tip Number 2
Network with professionals in the cruise and hospitality industry. Attend events or join online forums where you can connect with current or former yacht stewards. This can provide valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Gain relevant certifications, such as STCW and food safety training. Having these qualifications not only meets the job requirements but also shows your dedication to maintaining safety and health standards on board.
✨Tip Number 4
Prepare for situational questions in interviews by thinking about how you would handle various guest scenarios. Being able to articulate your problem-solving skills and customer service approach will make a strong impression on hiring managers.
We think you need these skills to ace Yacht Steward (Shipboard)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Yacht Steward position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality, particularly in a five-star environment. Mention specific duties that align with the role, such as providing excellent customer service or maintaining cleanliness in public areas.
Showcase Your Skills: Make sure to include skills that are essential for the position, such as knowledge of public health regulations, teamwork, and communication abilities. Use examples to demonstrate how you've successfully applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Explain why you are a great fit for the Yacht Steward position and how your values align with their commitment to luxury service.
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Show Your Service Skills
During the interview, highlight your previous experience in providing high-quality service, especially in a five-star environment. Be ready to share specific examples of how you've anticipated guests' needs and delivered exceptional service.
✨Know Your Health Regulations
Familiarise yourself with Public Health Rules and Regulations, particularly those related to USPH and HACCP. Being able to discuss these regulations confidently will demonstrate your commitment to maintaining safety and cleanliness standards.
✨Demonstrate Teamwork
Emphasise your ability to work as part of a team. Share experiences where you supported colleagues in a busy environment, particularly in settings that required coordination and communication, such as during peak service times.
✨Prepare for Physical Demands
Be prepared to discuss your physical fitness and ability to perform the job's demands, including lifting and moving items. You might even want to mention any relevant experiences that showcase your stamina and capability in similar roles.