Account Handler

Account Handler

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and service commercial insurance portfolios while supporting new business development.
  • Company: Join a dynamic London-based team focused on client relationships and insurance solutions.
  • Benefits: Enjoy hybrid work options, competitive salary, and bonus benefits.
  • Why this job: Perfect for those who thrive in client-focused roles and want to make an impact.
  • Qualifications: Experience in commercial insurance and strong communication skills are essential.
  • Other info: Opportunity to work with diverse clients from SMEs to mid-corporates.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Commercial Account Handler – London

Location: London (Hybrid/Flexible Options Available)

Salary: Competitive Bonus Benefits

The Opportunity

We’re seeking an experienced Commercial Account Handler to join our clients dynamic London-based team, supporting both new business development and the servicing of existing client portfolios. You'll be working across a broad spectrum of Commercial Combined Insurance packages, supporting clients from SMEs to mid-corporates across diverse sectors.

This is an exciting opportunity for someone who thrives in a client-focused role, has strong technical knowledge, and enjoys a mix of relationship management and new business handling.

Key Responsibilities

  • Manage and service a portfolio of commercial combined policies (including property, liability, business interruption, etc.).
  • Support the placement of new business, working alongside Account Executives and managing some clients on your own.
  • Liaise with insurers and underwriters to obtain the best terms and coverage for clients.
  • Prepare renewals, mid-term adjustments, and documentation accurately and efficiently.
  • Deliver excellent customer service to maintain strong and trusted client relationships.
  • Stay informed on market trends and regulatory developments.

About You

  • Proven experience as an Account Handler in commercial insurance, ideally with exposure to commercial combined packages.
  • Strong understanding of core commercial insurance lines: property, liability, commercial
  • Cert CII qualified (or working toward)—Dip desirable but not essential.
  • Excellent communication, negotiation, and organisational skills.
  • Tech-savvy with experience in insurance systems such as Acturis and Microsoft Office.

Account Handler employer: GerrardWhite

Join a vibrant and supportive team in London, where we prioritise employee growth and development through ongoing training and mentorship opportunities. Our hybrid work model promotes a healthy work-life balance, while our commitment to client satisfaction ensures that you will be engaged in meaningful work that makes a difference. With competitive salaries and a range of benefits, we strive to create an inclusive and dynamic workplace that values your contributions.
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Contact Detail:

GerrardWhite Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Network with professionals in the insurance industry, especially those who work as Account Handlers. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends and opportunities.

✨Tip Number 2

Familiarise yourself with the specific insurance systems mentioned in the job description, like Acturis. Consider taking online courses or tutorials to enhance your skills and demonstrate your tech-savviness during interviews.

✨Tip Number 3

Prepare to discuss your experience with managing client portfolios and handling new business development. Think of specific examples that showcase your ability to deliver excellent customer service and maintain strong client relationships.

✨Tip Number 4

Stay updated on market trends and regulatory developments in commercial insurance. This knowledge will not only help you in interviews but also show your commitment to the role and the industry.

We think you need these skills to ace Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Negotiation Skills
Technical Proficiency in Insurance Systems
Attention to Detail
Organisational Skills
Communication Skills
Market Awareness
Problem-Solving Skills
Time Management
Cert CII Qualification
Experience with Commercial Combined Packages
Ability to Work Independently
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as an Account Handler, particularly in commercial insurance. Emphasise your skills in managing client portfolios and your technical knowledge of commercial combined packages.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client-focused roles. Mention specific examples of how you've successfully managed client relationships and supported new business development in previous positions.

Highlight Relevant Qualifications: Clearly state your qualifications, such as your Cert CII status or any progress towards it. If you have experience with insurance systems like Acturis, make sure to include that as well.

Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your excellent communication and negotiation skills. Use clear and concise language, and consider including examples of successful negotiations or client interactions.

How to prepare for a job interview at GerrardWhite

✨Showcase Your Technical Knowledge

Make sure to brush up on your understanding of commercial combined insurance packages. Be prepared to discuss specific policies like property and liability, as well as any recent changes in regulations that could affect clients.

✨Demonstrate Client-Focused Skills

Since the role is client-centric, think of examples from your past experience where you successfully managed client relationships. Highlight how you delivered excellent customer service and maintained trust with clients.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Prepare scenarios where you had to negotiate terms with insurers or handle a challenging client situation, showcasing your communication and negotiation skills.

✨Familiarise Yourself with Insurance Systems

As the job requires tech-savviness, be ready to discuss your experience with insurance systems like Acturis. If you have used similar software, mention it and explain how it helped you in your previous roles.

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