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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a welcoming atmosphere.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy perks like employee discounts, wellness support, and a day off for life's big moments.
- Why this job: Be part of a vibrant team that values creativity, customer connection, and personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Flexible hours and opportunities for continued development await you!
The predicted salary is between 20000 - 30000 £ per year.
Location
This position is located at 92 Promenade, Cheltenham, , GL501NB United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Cheltenham, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Cheltenham, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and retail. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with customers and team members.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your experience in collaborative environments can set you apart, as teamwork is essential in a retail setting like Anthropologie.
✨Tip Number 4
Prepare to discuss how you can contribute to the store's visual and operational standards. Think of examples from past experiences where you've maintained or improved a retail environment, as this will demonstrate your understanding of the role's responsibilities.
We think you need these skills to ace Anthropologie Sales Associate - Cheltenham, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Anthropologie. Tailor your application to highlight how your experiences align with these expectations.
Showcase Customer Experience Skills: Emphasise any previous experience in customer service or retail, even if it's not extensive. Use specific examples to demonstrate your ability to connect with customers and create a welcoming environment.
Highlight Teamwork and Communication: Anthropologie values teamwork and communication. Include examples of how you've successfully worked in a team setting and contributed to a positive work atmosphere. This could be through collaboration on projects or supporting colleagues.
Express Your Passion for the Brand: Demonstrate your awareness of the Anthropologie brand and its appeal to the local market. Share why you are passionate about the brand and how you can contribute to its mission of creating an unimagined experience for customers.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand their unique selling points and how they connect with customers. This will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've engaged with customers in previous roles. Think of examples where you initiated conversations or provided personalised service, as this aligns with the customer connection aspect of the role.
✨Emphasise Teamwork
Be ready to share experiences that highlight your ability to work well in a team. Discuss how you've supported colleagues or contributed to a positive work environment, as teamwork is crucial for success at Anthropologie.
✨Demonstrate Business Acumen
Understand the importance of sales and operational goals. Be prepared to talk about how your actions can positively impact store performance, showing that you are not just focused on customer service but also on business outcomes.
