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- Tasks: Assist customers and maximise sales while maintaining store standards.
- Company: Big Yellow Self Storage is a leading storage provider focused on customer service.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Join a vibrant team that values work-life balance and personal development.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for customer service.
- Other info: Part-time role with flexible hours across weekends and weekdays.
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Big Yellow Self Storage provided pay range
This range is provided by Big Yellow Self Storage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role: Part Time Sales Advisor / Location: Chester / Salary: £12.21 hourly rate, plus bonus and benefits / Hours of work: 28 hours per week across 4 days. (Saturday, Sunday and 2 x weekdays)
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement based on your contracted hours, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
Responsibilities
With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales, Administrative, and Customer Service
-
Industries
Retail
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Sales Advisor - Part Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist a customer. This will help you illustrate your ability to deliver exceptional service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Show enthusiasm for the role by asking insightful questions during your interview. Inquire about team dynamics, training opportunities, and how success is measured in the store. This demonstrates your eagerness to contribute positively to the team.
✨Tip Number 4
Highlight your teamwork skills. Since the role involves working collaboratively, be ready to share examples of how you've successfully worked in a team environment. Emphasising your ability to maintain a happy working atmosphere will resonate well with the hiring team.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what Big Yellow Self Storage is looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in sales, customer service, or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have maximised sales or provided exceptional customer service in previous roles. Show that you understand the company's values and how you can contribute to their success.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Enthusiasm
Big Yellow Self Storage values passion and enthusiasm. Make sure to express your excitement about the role and the company during the interview. Share why you want to work there and how you can contribute to their team.
✨Demonstrate Customer Service Skills
As a Sales Advisor, providing exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions, resolved issues, or went above and beyond to help someone.
✨Know the Company Values
Familiarise yourself with Big Yellow Self Storage's values and mission. During the interview, align your answers with these values to show that you are a good fit for their culture and understand what they stand for.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.
