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- Tasks: Welcome customers, assist with orders, and maintain stock levels in a vibrant yard environment.
- Company: Join Jewson, a leading building materials distributor in Northern Europe, known for exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and a retirement savings plan.
- Why this job: Be part of a friendly team, gain valuable experience, and enjoy career growth opportunities.
- Qualifications: Strong communication skills and a health and safety focus; previous experience is a plus but not essential.
- Other info: Flexible hours with a mix of indoor and outdoor work; training provided for forklift operation.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Advisor Yard page is loaded
Customer Service Advisor Yard
Apply locations Rugby time type Full time posted on Posted Yesterday time left to apply End Date: September 29, 2025 (30+ days left to apply) job requisition id JR30152
Are you based in the Rugby area? Do you have a passion for working with people?
Jewson , a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 3 4 days of holiday (inclusive of bank holidays) .
Hours – 7.30 – 5.00 Monday to Friday and every 2nd Saturday morning 8-12
Key Responsibilities
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Welcome customers to the branch and take an active interest in their projects
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Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
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Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
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Check incoming deliveries and report missing or damaged products
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Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
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Keep the branch looking clean and tidy, to make a great first impression on our customers
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Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
What’s in it for you?
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Retirement Savings Plan (Pension) – with Legal & General
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Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
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WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
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Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
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Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
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Employee Discount
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Refer a Friend scheme
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Wellbeing Centre via WorkPerks
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New Reward and Recognition programme – launching soon!
Required Skills and Experience
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Previous industry experience preferred but not essential
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Strong organisational skills, with the ability to prioritise work accordingly
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Strong communication skills
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Confident working both indoors and outdoors
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A health and safety focus
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Comfortable in a role involving extensive manual handling of bulky items
About us
At Jewson , we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
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Customer Service Advisor Yard employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard
✨Tip Number 1
Familiarise yourself with Jewson's product lines before your interview. Knowing the products will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the team. Whether it's through a phone call or an informal chat, showing that you can engage positively with people will set you apart.
✨Tip Number 3
Highlight any previous experience you have with manual handling or working outdoors. Even if it's not directly related, showcasing your ability to adapt to physical tasks can be a big plus.
✨Tip Number 4
Be prepared to discuss health and safety practices. Showing that you understand the importance of safety in a yard environment will demonstrate your readiness for the role and commitment to a safe workplace.
We think you need these skills to ace Customer Service Advisor Yard
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Advisor Yard position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for working with people and your interest in the building materials industry. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Jewson's values.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Stark Danmark A/S
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and quality products will help you align your answers with what they are looking for.
✨Demonstrate Your People Skills
As a Customer Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer interactions in the past, showcasing your communication and interpersonal skills.
✨Showcase Your Organisational Skills
The role requires strong organisational abilities. Think of instances where you've effectively prioritised tasks or managed multiple responsibilities, and be ready to discuss these during the interview.
✨Emphasise Health & Safety Awareness
Given the nature of the job, it's crucial to demonstrate your understanding of health and safety practices. Be prepared to talk about how you ensure safety in your work environment, especially when handling bulky items.
