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- Tasks: Lead and support a team to deliver exceptional guest experiences at various events.
- Company: Join the iconic Old Course Hotel, a 5-star resort known for luxury and personalised service.
- Benefits: Enjoy free meals, gym access, discounts, and even free golf at The Duke's course!
- Why this job: Be part of a dynamic team creating memorable events in a stunning location.
- Qualifications: Experience in luxury hospitality, strong leadership skills, and a passion for top-notch service required.
- Other info: Flexible hours with opportunities for growth in a prestigious environment.
The predicted salary is between 25000 - 35000 £ per year.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories for our guests and visitors. We specialise in hosting bespoke events, of all shapes and sizes, from weddings and conferences to grand balls and global summits.
Why Join Our Team?
An exciting opportunity within our Food and Beverage management team has become available for a Conference and Banqueting Supervisor. Could this be your next career move as we would love to hear from you!
As the Conference and Banqueting Supervisor, you will have the exceptional opportunity to support the Conference and Banqueting Manager to drive and deliver 5-star guest experiences while overseeing a diverse range of events across our hotel\’s flexible event spaces.
From curating small and intimate gatherings in our captivating Boardroom, which showcases one of the most picturesque boardroom views in the country, to orchestrating large-scale events in our Hall of Champions with the capacity to accommodate up to 600 people, this role offers a dynamic and exhilarating opportunity with endless potential for growth and creativity.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa.
Your responsibilities will include:
- Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
- Supporting on all C&B functions, including planning, execution, and post-event de-brief.
- Collaborating with clients and event coordinators to ensure seamless execution of events.
- Ensuring C&B spaces are set up according to company brand high standards and event specifications.
- Driving innovation in C&B offerings to create memorable experiences for guests.
To be successful in this role you will have the following qualities and experience:
- Proven experience in a similar role within a luxury hotel or high-end event space.
- Strong leadership and organisational skills with the ability to motivate a team.
- Proven track record of people management responsibilities.
- Exceptional attention to detail and a passion for delivering top-end service.
- Excellent communication and interpersonal skills.
- Strong commercial acumen.
- Flexibility to work evenings, weekends, and holidays as required.
- Availability to work shifts, including evenings and weekends as per business needs.
- Must currently have right to work in the UK (Essential)
Hours
Permanent, 40 hours over 5/7 days per week as per the business needs.
Remuneration
£29,176.19
Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
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Supervisor - Conference & Banqueting employer: Sterling Kohler
Contact Detail:
Sterling Kohler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Conference & Banqueting
✨Tip Number 1
Familiarise yourself with the Old Course Hotel's unique offerings and event spaces. Understanding the specific features of venues like the Hall of Champions and the Boardroom will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the Old Course Hotel, especially those in the Food and Beverage department. They can provide valuable insights into the company culture and expectations for the Conference and Banqueting Supervisor role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlighting specific examples of past events you've overseen can set you apart from other candidates.
✨Tip Number 4
Showcase your creativity by thinking of innovative ideas for enhancing guest experiences at events. Being able to present fresh concepts during your interview can demonstrate your passion for the role and commitment to excellence.
We think you need these skills to ace Supervisor - Conference & Banqueting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and banqueting roles, particularly in luxury hotels or high-end event spaces. Emphasise your leadership skills and any specific achievements that demonstrate your ability to deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've successfully managed events or led teams in the past, and express your enthusiasm for working at the Old Course Hotel.
Highlight Relevant Skills: In your application, be sure to highlight key skills such as attention to detail, communication, and organisational abilities. These are crucial for the Conference and Banqueting Supervisor role, so provide examples of how you've demonstrated these skills in previous positions.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Sterling Kohler
✨Showcase Your Leadership Skills
As a Conference and Banqueting Supervisor, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, training staff, and how you motivate others to deliver exceptional service.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to event execution. Share examples of how you've ensured high standards in previous roles, whether it's in set-up or service delivery.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about past events you've managed and be ready to explain how you handled challenges or unexpected situations.
✨Research the Company Culture
Understanding the ethos of the Old Course Hotel is crucial. Familiarise yourself with their commitment to personalised guest experiences and be ready to discuss how you can contribute to this culture.
