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- Tasks: Support the Legal Services Team with invoicing, system updates, and digital record management.
- Company: Join Waltham Forest, a forward-thinking borough committed to excellent legal services.
- Benefits: Gain experience in a dynamic environment with opportunities for professional growth.
- Why this job: Be part of a team that values flexibility and innovation while making a real impact.
- Qualifications: Good education in English and Math; ICT systems training or relevant apprenticeship required.
- Other info: Fluency in spoken English is essential for effective communication in this public-facing role.
The predicted salary is between 28800 - 43200 £ per year.
Waltham Forest is a progressive and innovative borough with a Legal Service to match. We are dedicated to providing the best possible legal service to our diverse client departments.
The principal areas of law within the scope of the Legal Services Team are;
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Commercial Law – property and planning, procurement and contract law, major regeneration and infrastructure projects
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Family Law – child protection, adult social care, child protection and adult safeguarding
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Litigation and Public Law – civil litigation, housing, employment and prosecutions, We are looking for a Systems Support Paralegal who will provide effective support across the Legal Services Team as required.
You will act as a key liaison officer between the Court Chambers, Corporate Business Support Team, Finance and other external parties ensuring that invoices are processed for payment on time, provide resolution to payment related queries, support users on systems as and when required, update the legal case management system and provide support on the digitalisation of legal records., The role of Systems Support Paralegal is a specific role within the Legal Services team ensuring that the service can effectively comply with requirements laid down by the SRA in the payment of fees, compliance with Lexcel in order to maintain its’ accreditation and supporting the service in the meeting of workload demands in the most efficient and cost effective manner.
The duties are flexible to meet the demands of the service needs and will involve largely routine work but with the opportunity to undertake more complex work, including casework, being required as necessary.
The role demands flexibility and a commitment to undertake a wide range of duties and responsibilities, and adherence to team processes, policies and protocols both within the service and the Council’s business processes to ensure the efficient use of resources..
Good standard of general education
English and Math Qualification.
Training in or other professional accreditation in ICT systems.
Successful completion of relevant apprenticeship qualification.
Terms and conditions:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
Satisfactory DBS check; Standard
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
If you have any questions about this vacancy or the application process, please contact Cynthia Bruno-Gaston Legal Services Business Manager at
Systems Support Paralegal employer: London Borough of Waltham Forest
Contact Detail:
London Borough of Waltham Forest Recruiting Team
recruitment@walthamforest.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Paralegal
✨Tip Number 1
Familiarize yourself with the specific legal areas mentioned in the job description, such as Commercial Law and Family Law. Understanding these areas will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any experience you have with legal case management systems or ICT systems in your discussions. Being able to talk about your technical skills and how they relate to the role will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to handle routine tasks while also being flexible enough to take on more complex work. This shows that you can adapt to the needs of the Legal Services Team and are ready to contribute effectively.
✨Tip Number 4
Since the role involves liaising with various parties, practice articulating your communication skills. Be ready to provide examples of how you've successfully resolved queries or collaborated with different teams in the past.
We think you need these skills to ace Systems Support Paralegal
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Systems Support Paralegal position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in legal services, particularly in systems support or related roles. Mention specific tasks you've handled that align with the duties outlined in the job description.
Showcase Your Skills: Demonstrate your proficiency in ICT systems and any relevant qualifications. If you have completed an apprenticeship or have training in legal case management systems, be sure to include this information.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses how your skills and experiences make you a great fit for the Systems Support Paralegal role. Mention your commitment to flexibility and adherence to team processes, as these are emphasized in the job description.
How to prepare for a job interview at London Borough of Waltham Forest
✨Understand the Legal Services Landscape
Familiarize yourself with the key areas of law that the Legal Services Team covers, such as Commercial Law, Family Law, and Litigation. This knowledge will help you demonstrate your understanding of the role and how it fits within the broader context of the services provided.
✨Showcase Your ICT Skills
Since the role requires training in ICT systems, be prepared to discuss your experience with relevant software and tools. Highlight any specific systems you've worked with, especially those related to legal case management or digital record-keeping.
✨Emphasize Flexibility and Adaptability
The job demands flexibility in handling a variety of tasks. Be ready to provide examples from your past experiences where you successfully adapted to changing priorities or took on diverse responsibilities.
✨Prepare for Payment Processing Questions
As a Systems Support Paralegal, you'll be involved in processing invoices and resolving payment queries. Anticipate questions about your experience in financial processes and be ready to explain how you ensure accuracy and timeliness in these tasks.
