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- Tasks: Provide clerical support, manage calls, and assist with office duties.
- Company: Sun Health Care offers vital support services for adults with various needs.
- Benefits: Gain hands-on experience while working in a supportive environment.
- Why this job: Join a caring team and make a difference in people's lives.
- Qualifications: GCSEs in English and Maths or equivalent; IT skills are a plus.
- Other info: This is an 11-month apprenticeship with a focus on customer service.
To provide clerical support to the Head Office Function. This is a pivotal role to ensuring the smooth functioning within the office. This position requires excellent organisational and communication skills, as well as the ability to multitask and prioritize tasks effectively. The Clerical Officer will provide clerical support to various departments within the company and assist in maintaining a professional and efficient office environment.
Key Tasks:
• Answering and directing phone calls, taking messages, and fielding enquiries.
• Meeting, greeting, and assisting visitors, clients, and employees in a professional manner.
• Managing correspondence and maintaining a well-organised filing system.
• Assisting in scheduling appointments, meetings, and general office duties.
• Coordinating office supplies and ensuring inventory levels are maintained.
• Scanning, photocopying, and producing name badges.
• Assisting with various tasks, data entry.
• Assisting in organising and coordinating office events and meetings.
• Maintaining office records and databases.
• Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software.
• Maintaining confidentiality and overseeing sensitive information with professionalism and integrity.
• This list is not exhaustive and there may be other tasks deemed necessary as appropriate.
Skills & Abilities
Conduct themselves in a professional manner both in person and on the telephone
Ability to meet deadlines whilst at times working under pressure
Carry out tasks with accuracy and pay attention to detail
Good organisational skills
Work independently
Work as part of a broader team
Good working knowledge of Microsoft Office Suite
Qualifications
IT qualification desirable
English and Maths GCSE grade 4/C or above or equivalent functional skills
Working week: 37.5 Hours per week. Working pattern to be confirmed.
Apprenticeship standard: Customer Service Practitioner Apprenticeship Level 2
Duration of apprenticeship: 11 months.
About the employer: We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.
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Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley employer: Care England
Contact Detail:
Care England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley
✨Tip Number 1
Familiarise yourself with the specific clerical tasks mentioned in the job description. Understanding the nuances of managing correspondence, scheduling appointments, and maintaining filing systems will give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since this role involves answering calls and greeting visitors, being articulate and professional will help you stand out as a candidate.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to multitask effectively, which is crucial for this position.
✨Tip Number 4
Research Sun Health Care and their values. Being knowledgeable about the company and its mission will not only help you tailor your responses but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key tasks and skills required for the Clerical Officer Apprentice position. Tailor your application to highlight how your skills align with these requirements.
Craft a Strong CV: Create a CV that showcases your organisational and communication skills. Include any relevant experience, even if it's from school or volunteer work, that demonstrates your ability to multitask and prioritise effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated the skills listed in the job description, such as managing correspondence or assisting with events.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Care England
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, be prepared to discuss how you manage your time and tasks. Share specific examples of how you've successfully prioritised multiple responsibilities in the past.
✨Demonstrate Communication Proficiency
As a Clerical Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and consider preparing answers to common questions about handling phone calls and greeting visitors professionally.
✨Familiarise Yourself with Office Software
A good working knowledge of Microsoft Office Suite is essential. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles or projects.
✨Emphasise Your Attention to Detail
Accuracy is crucial in this position, especially when dealing with sensitive information and bookkeeping tasks. Prepare to provide examples of how you've ensured precision in your work, whether through double-checking data or maintaining organised records.
