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For Companies At a Glance
- Tasks: Manage ocean shipments and ensure smooth logistics operations.
- Company: Join UPS, a Fortune Global 500 leader in logistics and shipping.
- Benefits: Earn £12.21/hour, enjoy employee discounts, and access career growth opportunities.
- Why this job: Be part of a dynamic team, gain valuable skills, and contribute to global shipping.
- Qualifications: Polite communication skills, customer service experience, and proficiency in Microsoft Office are preferred.
- Other info: This is a full-time role with flexible hours, perfect for motivated individuals.
The predicted salary is between 25000 - 35000 £ per year.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
An Ocean Freight Clerk at UPS performs a variety of general office and administrative duties related to ocean freight shipping. This full-time role is a key part of the logistics team, ensuring that shipments are handled efficiently and accurately from start to finish.
What You\’ll Get
- Hourly Pay: £12.21 per hour.
- Employee Discounts: Access to discounts at major retailers (like Apple), cinemas, and attractions (such as Alton Towers and The London Eye).
- Career Growth: Opportunities to progress within the company, thanks to our ‘promotion from within’ policy.
- Comprehensive Training: You will receive the necessary training to excel in your role and develop new skills.
What You\’ll Do
- Shipment Management: Handle and coordinate ocean shipments from booking to delivery, ensuring all customer and company policies are met. invoicing shipments (internal and external) invoice control, accrual management, profit and loss responsibility on shipment / file level.
- Documentation: Prepare and process all necessary shipping documentation, including customs clearance, custom house brokerage.
- external customer Interaction: Handle customer queries professionally and speedily. Internal customer interaction: work with ocean freight product, pricing, business developments, sales and overseas operations
- Data Entry and Auditing: Accurately enter and manipulate data related to shipments, data entry and data management in freight forwarding system(s).
- Problem-Solving: Resolve shipping discrepancies and address any issues that arise during the shipping process.
What You\’ll Need
- Polite, professional, and confident communication skills to interact with customers, carriers, and colleagues.
- A flexible and friendly attitude with a customer-centric approach.
- The ability to work in a fast-paced, time-specific, and targeted environment.
- Working knowledge of Microsoft packages, particularly Word and Excel.
- Self-motivation, a well-organised approach, and the ability to work well as part of a team.
- Experience in customer service and a similar environment is a plus.
- Experience working with deadlines and a strong attention to detail.
- Flexibility in shift hours to cover holidays, as this is a full-time position working 40 hours per week, Monday to Friday.
Employee Type
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Truck Transportation
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Ocean Freight Clerk employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Freight Clerk
✨Tip Number 1
Familiarise yourself with the ocean freight industry. Understanding key terms and processes will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former UPS employees on platforms like LinkedIn. They can provide valuable insights about the company culture and the specific expectations for the Ocean Freight Clerk position.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as data entry and management are crucial for this role. Consider taking a quick online course to enhance your proficiency.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in customer service and logistics. This will help you demonstrate your problem-solving abilities effectively.
We think you need these skills to ace Ocean Freight Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Ocean Freight Clerk role. Emphasise your customer service experience, attention to detail, and any familiarity with logistics or shipping.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your understanding of ocean freight processes. Mention specific examples of how you've successfully handled similar tasks in previous roles.
Highlight Key Skills: In your application, clearly outline your communication skills, ability to work under pressure, and proficiency in Microsoft Word and Excel. These are crucial for the role and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Ocean Freight Clerk position.
How to prepare for a job interview at UPS
✨Know Your Ocean Freight Basics
Familiarise yourself with the key concepts of ocean freight shipping. Understand the terminology, processes, and documentation involved, as this will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your polite and professional communication style, as this is crucial for interacting with customers and colleagues.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in data entry and documentation. Provide specific instances where your attention to detail made a difference in your previous roles, especially in fast-paced environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career growth within UPS. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
