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- Tasks: Join our Cardio-Respiratory team as a Clinical Receptionist, providing essential admin support.
- Company: Be part of Doncaster and Bassetlaw Teaching Hospitals, a leading NHS Trust in Yorkshire.
- Benefits: Enjoy flexible working, NHS pension, generous holidays, and discounts on shopping and dining.
- Why this job: Make a real impact in patient care while developing your skills in a supportive environment.
- Qualifications: Minimum of 3 GCSEs including English and Maths; training provided for the right candidate.
- Other info: This is a part-time role covering maternity leave, perfect for students seeking experience.
The predicted salary is between 19400 - 27400 £ per year.
Main area Medical Division Grade Band 2 Contract Fixed term: 12 months (Maternity leave cover) Hours Part time – 23.5 hours per week (Hours to be worked Monday to Wednesday) Job ref 272-7227909
Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster and Bassetlaw Teaching Hospital Town Doncaster Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 21/08/2025 23:59
Clinical Receptionist & Administrative Assistant – Cardio-Respiratory
Band 2
Job overview
A vacancy has arisen in the Cardio-Respiratory Department at for a receptionist/administrative assistant to work across our Doncaster Royal Infirmary site.
You should have effective communication skills with the ability to multi-task and work as part of a team. You will be enthusiastic, professional, compassionate and competent with a willingness to contribute ideas to provide the very best patient-centred care. A flexible approach to work, including working across the Trust sites is an essential part of the post.
Previous experience of working within a hospital environment and reception duties with knowledge of medical terminology would be an advantage although not essential as full training will be given.
A minimum of three GCSEs or equivalent at grade 4 or above (grade C or above) are essential including English and Mathematics (or equivalent). You should also have demonstrable working knowledge of core Microsoft packages including Word.
Main duties of the job
To provide reception and administrative support for the Cardio Respiratory Department. The post holder will work in a busy office environment, and will be well organised in order to plan, prioritise and manage high volumes of work to meet tight deadlines. Excellent communication, computer and customer-facing skills are also essential along with practiced word and excel skills, combined with a strong attention to detail.
A flexible approach to work, including covering planned leave and working across the Trust sites when required.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration – GOV.UK . Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Personal Attributes & Skills
- Excellent written and verbal communication skills
Qualifications & Training
- Minimum of 3 GCSEs including English and Maths at Grade 4 or above (grade C or above) or equivalent qualification
- ECDL or equivalent qualification OCR/RSA/NVQ Level II or completion of a Business and Administrative Level II Apprenticeship or demonstrable equivalent qualification and experience in keyboard skills and typing
Knowledge & Experience
- Previous experience working in any clerical/administrative role
- Demonstrable working knowledge of core Microsoft packages including Word
- Previous hospital or NHS experience working in a clerical/administrative role
- Knowledge of medical terminology
- Knowledge of Trust Policies, including Hospital to Treatment Patient Access
____________________________________________________________________________________
Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it\’s essential to personalise this information, particularly your supporting statement.
While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.
Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.
1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.
- Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
- We reserve the right to close down this advert early should there be a high number of applicants.
- The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
- All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Megan Saunders Job title Admin Team Leader and Waiting List Coordinator Email address megan.saunders4@nhs.net Telephone number 01302 642457
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Clinical Receptionist & Administrative Assistant - Cardio-Respiratory employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Receptionist & Administrative Assistant - Cardio-Respiratory
✨Tip Number 1
Familiarise yourself with the Cardio-Respiratory Department's services and common procedures. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Practice your communication skills, especially in a customer-facing context. Role-playing scenarios where you handle patient inquiries or administrative tasks can boost your confidence and improve your performance during the interview.
✨Tip Number 4
Be prepared to discuss how you embody the values of compassion and professionalism that are central to the NHS. Think of specific examples from your past experiences that showcase these qualities, as they will resonate well with the interviewers.
We think you need these skills to ace Clinical Receptionist & Administrative Assistant - Cardio-Respiratory
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification for the Clinical Receptionist & Administrative Assistant role. Make sure you understand the essential qualifications, skills, and experience required, such as effective communication skills and knowledge of Microsoft packages.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous administrative roles, customer service experience, and familiarity with medical terminology, even if it's not essential.
Craft a Compelling Supporting Statement: Write a personalised supporting statement that showcases your enthusiasm for the role and how your skills align with the Trust's values. Use specific examples from your past experiences to demonstrate your ability to multi-task and work in a team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Transformationunitgm
✨Showcase Your Communication Skills
As a Clinical Receptionist, effective communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would handle difficult situations with patients or colleagues.
✨Familiarise Yourself with Medical Terminology
While previous experience isn't essential, having a basic understanding of medical terminology can set you apart. Brush up on common terms related to cardio-respiratory care, as this will show your enthusiasm and readiness to learn.
✨Demonstrate Your Organisational Skills
The role requires managing high volumes of work and meeting tight deadlines. Prepare examples from your past experiences where you successfully organised tasks or managed time effectively, highlighting your ability to multitask.
✨Emphasise Your Teamwork Abilities
This position involves working as part of a team. Be ready to discuss your experiences in collaborative environments, focusing on how you contribute to team success and support your colleagues.
