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- Tasks: Lead shifts, train team members, and ensure exceptional customer service.
- Company: The Hammersmith Ram is a vibrant pub near iconic venues in Hammersmith.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Why this job: Join a passionate team dedicated to delivering smiles and growing in hospitality.
- Qualifications: A positive attitude and commitment to customer delight are essential.
- Other info: Perfect for those looking to kickstart their career in a fun environment!
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
About Company: Set in the heart of Hammersmith, just a stone’s throw away from the Eventim Apollo, Lyric Theatre and the River Thames, The Hammersmith Ram is a bright, open and cosy pub, which is full of pop culture artwork, exposed brickwork and iron girders, a heated beer garden and an open fireplace for those winter months. We’re proud to offer a great selection of consistently high-quality British classic dishes and an eclectic range of drinks from craft beers to our varied gin selection. What makes us stand out from the rest is our passion to deliver exceptional hospitality and striving to ensure every customer leaves with a smile on their face, which is all thanks to our fantastic team… Team Ham Ram! If you have a positive attitude and drive to delight our customers then we want to hear from you! The nearest public transport – is Hammersmith.
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£10.00-12.00 per hour
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Permanent
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Part-time
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Just now
Supervisor
Set in the heart of Hammersmith, just a stone’s throw away from the Eventim Apollo, Lyric Theatre and the River Thames, The Hammersmith Ram is a bright, open and cosy pub, which is full of pop culture artwork, exposed brickwork and iron girders, a heated beer garden and an open fireplace for those winter months. We’re proud to offer a great selection of consistently high-quality British classic dishes and an eclectic range of drinks from craft beers to our varied gin selection. What makes us stand out from the rest is our passion to deliver exceptional hospitality and striving to ensure every customer leaves with a smile on their face, which is all thanks to our fantastic team… Team Ham Ram! If you have a positive attitude and drive to delight our customers then we want to hear from you! The nearest public transport – is Hammersmith.
What We Offer Our Supervisors:
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Access to our Career Pathway, Apprenticeships and training and development courses
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Free Meals
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Weekly pay
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28 days holiday per year
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20% discount in all Young’s pubs and hotels
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Share Save Scheme
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Company Pension Scheme
Supervisor employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've delighted customers in previous roles, as this aligns perfectly with our commitment to exceptional hospitality.
✨Tip Number 2
Highlight any experience you have in training or mentoring team members. We value supervisors who can develop their teams and ensure everyone is equipped to provide outstanding service.
✨Tip Number 3
Familiarize yourself with our pub's unique atmosphere and offerings. Mentioning specific dishes or drinks from our menu can show that you're genuinely interested in being part of Team Ham Ram.
✨Tip Number 4
Demonstrate your leadership skills by discussing how you've effectively managed shifts or resolved conflicts in past positions. We’re looking for someone who can lead safely and effectively.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service: In your application, emphasize your passion for delivering exceptional customer service. Share specific examples of how you've delighted customers in previous roles.
Highlight Team Training Experience: Mention any experience you have in training or mentoring team members. This is crucial for the Supervisor role, so provide details on how you helped others develop their skills.
Demonstrate Leadership Skills: Illustrate your leadership abilities by discussing past experiences where you successfully led a team or managed shifts. Highlight your responsibility as a key holder and how you ensured safety and efficiency.
Express Commitment to Hospitality Career: Convey your long-term commitment to a career in hospitality. Discuss your goals and how this position aligns with your aspirations, showing that you're looking for growth and development.
How to prepare for a job interview at Young's
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to delight customers.
✨Demonstrate Team Leadership Skills
Highlight your ability to build rapport with both customers and team members. Discuss any previous roles where you trained or led a team, emphasizing how you fostered a positive work environment.
✨Be Prepared to Discuss Safety Protocols
As a key holder, it's important to show that you understand the responsibilities that come with leading shifts safely. Be ready to talk about your experience with safety procedures and how you ensure a secure environment for both staff and customers.
✨Express Commitment to Career Development
Let them know you are serious about your career in hospitality. Talk about your goals and how you see yourself growing within their company, taking advantage of the training and development opportunities they offer.
