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- Tasks: Manage daily operations to ensure a top-notch workplace experience.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values people and promotes inclusivity.
- Qualifications: Ideal for candidates with hands-on experience in food and beverage.
- Other info: This role is perfect for proactive team players who thrive under pressure.
The predicted salary is between 28800 - 43200 £ per year.
Workplace Coordinator Location: Leeds, LS1 4AB Hours of work: 16 Working Thursday and Friday with the ability to cover holiday when needed To provide a world class, client facing front of house and facilities management service. To ensure all front of house and facilities management operations are managed efficiently. To be proactive in all visitor and contractor management duties in line with Barclays service standards. To be an ambassador of Barclays and ISS Front of House and Facilities Management Services. Job Description • To ensure the smooth operation of the client site. • Primary contact for all FM related matters – act as an ambassador for Barclays CRES helpdesk, promote use and assist with resolution where appropriate. • Daily review of CRES helpdesk work orders relating to site. Drive to completion within appropriate SLA. • Escalation with the FM team as required in terms of any building/facilities related issues. • To support Corporate Security – provision of security passes in line with agreed process and date collation. Awareness of Security Incident Management process. • Monitor cleaning standards to ensure agreed cleaning specifications are met. • To develop and maintain excellent relations with the client/stakeholder. • Monitoring of meeting room bookings and usage. • To deal with telephone calls in accordance with call answering standards and the service level agreements. • Workplace inspections to be completed and corrective actions progressed. • Provide all hospitality requirements for the meeting rooms, with set up and clean down to required standards. • To receive and sort incoming mail and frank outgoing mail for collection and arrange courier collections. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com Seniority Level Associate Industry Facilities Services Hospitality Employment Type Full-time Job Functions General Business Skills
Workplace Coordinator employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator
✨Tip Number 1
Familiarise yourself with ISS's core values and mission. Understanding their commitment to creating a world-class workplace experience will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight any relevant frontline experience, especially in food and beverage services. Be prepared to discuss specific examples of how you've handled client requests or improved service delivery in previous roles.
✨Tip Number 3
Showcase your ability to work under pressure by sharing stories from past experiences where you successfully managed challenging situations. This will illustrate your reliability and proactive approach, which are key traits for the role.
✨Tip Number 4
Emphasise your teamwork skills and positive attitude. Prepare to discuss how you've collaborated with others in previous roles to achieve common goals, as this aligns with ISS's focus on people making places.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in frontline food and beverage roles. Emphasise skills that align with the responsibilities of a Workplace Coordinator, such as communication, teamwork, and a proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your understanding of ISS's core values. Mention specific examples of how you've exceeded client expectations in previous roles.
Highlight Relevant Competencies: In your application, clearly outline your competencies that match the job description. Focus on your ability to work under pressure, maintain safety standards, and implement services effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ISS Facility Services UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Workplace Coordinator. Familiarise yourself with ISS's core message, 'People Make Places', and think about how you can embody this in your role.
✨Showcase Your Communication Skills
As communication is key in this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you handle client requests and exceed expectations.
✨Demonstrate Your Proactivity
Highlight instances where you've taken initiative in past roles. Discuss how you can implement and champion company methodologies to create a world-class workplace experience.
✨Prepare for Scenario Questions
Expect questions that assess your ability to work under pressure and manage multiple tasks. Think of specific scenarios where you've successfully handled challenges in a fast-paced environment.
