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- Tasks: Manage daily operations to ensure a top-notch workplace experience.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values people and promotes inclusivity.
- Qualifications: Ideal for candidates with hands-on experience in food and beverage.
- Other info: This role is perfect for proactive team players who thrive under pressure.
The predicted salary is between 28800 - 43200 £ per year.
WORKPLACE COORDINATOR Location: Newcastle, NE4 5DE 40 Hours Per Week Permanent Are you eager to make a real difference? Here’s your chance to create a positive impact by leading experiences that connect people with the places they work. As a Workplace Coordinator, you’ll ensure that everything runs smoothly at our client’s site – proactively addressing any issues. Job Description We’re looking for someone with a sharp eye for detail and a proactive mindset with experience of delivering exceptional customer service within a high-end corporate or hotel/hospitality type environment. With a positive, can-do attitude and a willingness to go the extra mile, you’ll thrive in a collaborative team environment. You instinctively know how to communicate with clients—what to say (and just as importantly, what not to say) – antipating their needs & helping to foster a polished, professional atmosphere. Key Responsibilities Welcome colleagues and guests with friendly, professional service Respond promptly and politely to enquiries Complete daily checklists to maintain workspace quality and track performance Assist with room bookings and guest arrivals using existing systems Maintain the cleanliness and safety of the office, meeting rooms, and kitchen Follow client security procedures and manage hospitality with external caterers Act as the first point of contact and ambassador for the ISS brand and values About You Proven track record of delivering exceptional customer service – within a Blue Chip Corporate or High End Hotel /Hospitality setting. Detail-oriented with a keen eye for accuracy Positive, can-do attitude Strong team player with the ability to work well in group settings Good MS Office skills – Microsoft Word, Excel and PowerPoint Excellent telephone and verbal communication skills Able to achieve SC Clearance: SC Clearance: SC Clearance – Eligibility Criteria The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing
Workplace Coordinator employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator
✨Tip Number 1
Familiarise yourself with ISS's core values and mission. Understanding their commitment to creating a world-class workplace experience will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight any relevant frontline experience, especially in food and beverage services. Be prepared to discuss specific examples of how you've handled client requests or improved service delivery in previous roles.
✨Tip Number 3
Showcase your ability to work under pressure by sharing stories from past experiences where you successfully managed challenging situations. This will illustrate your reliability and proactive approach, which are key traits for the role.
✨Tip Number 4
Emphasise your teamwork skills and positive attitude. Prepare to discuss how you've collaborated with others in previous roles to achieve common goals, as this aligns with ISS's focus on people making places.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in frontline food and beverage roles. Emphasise skills that align with the responsibilities of a Workplace Coordinator, such as communication, teamwork, and a proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your understanding of ISS's core values. Mention specific examples of how you've exceeded client expectations in previous roles.
Highlight Relevant Competencies: In your application, clearly outline your competencies that match the job description. Focus on your ability to work under pressure, maintain safety standards, and implement services effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ISS Facility Services UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Workplace Coordinator. Familiarise yourself with ISS's core message, 'People Make Places', and think about how you can embody this in your role.
✨Showcase Your Communication Skills
As communication is key in this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you handle client requests and exceed expectations.
✨Demonstrate Your Proactivity
Highlight instances where you've taken initiative in past roles. Discuss how you can implement and champion company methodologies to create a world-class workplace experience.
✨Prepare for Scenario Questions
Expect questions that assess your ability to work under pressure and manage multiple tasks. Think of specific scenarios where you've successfully handled challenges in a fast-paced environment.
