Store Manager - London Designer Outlet (Wembley)
Store Manager - London Designer Outlet (Wembley)

Store Manager - London Designer Outlet (Wembley)

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, drive sales, and create memorable shopping experiences.
  • Company: Join Claire's, a brand celebrating self-expression and creativity in fashion.
  • Benefits: Enjoy a generous employee discount, medical benefits, and opportunities for career growth.
  • Why this job: Be part of a fun, inclusive environment where your passion for fashion shines.
  • Qualifications: Retail management experience preferred; must be customer-focused and sales-driven.
  • Other info: Training provided for piercing services; embrace a culture of teamwork and diversity.

The predicted salary is between 30000 - 42000 £ per year.

Store Manager – London Designer Outlet (Wembley)

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Store Manager – London Designer Outlet (Wembley)

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Store Manager Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Store Manager Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

  • Sales and Profit: Infuse your passion for Claire\’s products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales.
  • Memorable Shopping Experiences: Infuse every customer\’s interaction with Claire\’s positivity and inclusivity. Shopping at Claire’s is about finding pieces that reflect their unique personality and celebrating who they are.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers – conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire\’s.
  • Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential.
  • Brand Representation: Showcase Claire\’s products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities.

About You

  • Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
  • Customer-Centric Approach: You’re passionate about providing exceptional service and creating memorable shopping experiences.
  • Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
  • Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
  • Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
  • Ability to Work Independently: You’re self-motivated, organized, and can take charge when needed.

Job Requirements

  • You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
  • You hold a high school diploma or equivalent and have 1-2 years of retail management experience.
  • You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You are passionate about providing our customers with opportunities to express themselves freely every day.
  • You are energized by interacting with customers and stive to provide excellent service throughout their visit.
  • You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
  • You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
  • You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
  • You are a driven team leader with a positive attitude and willingness to learn.
  • You’re self-motivated and organized, as some of our stores may require you to work alone at times.
  • You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
  • You can create a curated fashion look with product during your shift.

Perks And Benefits

  • Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
  • Generous employee discount on Claire\’s products
  • Opportunities for advancement and career development
  • Fun and inclusive work environment with supportive teammates

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire\’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants\’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Store Manager - London Designer Outlet (Wembley) employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and self-expression. As a Store Manager at our London Designer Outlet, you'll enjoy competitive benefits, including generous employee discounts and opportunities for career advancement, all while leading a passionate team in a dynamic retail environment that values customer engagement and personal growth.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - London Designer Outlet (Wembley)

✨Tip Number 1

Familiarise yourself with Claire's brand values and product offerings. Understanding their focus on self-expression and creativity will help you connect with the team and demonstrate your passion during the interview.

✨Tip Number 2

Prepare to discuss your previous retail management experiences, particularly how you've driven sales and created memorable customer experiences. Be ready to share specific examples that highlight your leadership skills.

✨Tip Number 3

Showcase your knowledge of current fashion trends and how they relate to Claire's products. This will not only impress the hiring manager but also demonstrate your enthusiasm for the role and the brand.

✨Tip Number 4

Practice your communication skills, especially in engaging with customers. Think about how you would create a positive shopping experience and be prepared to role-play scenarios during the interview.

We think you need these skills to ace Store Manager - London Designer Outlet (Wembley)

Sales Management
Customer Service Excellence
Retail Operations Management
Team Leadership
Inventory Management
Visual Merchandising
Communication Skills
Mathematical Proficiency
Time Management
Problem-Solving Skills
Training and Development
Adaptability
Fashion Awareness
POS System Proficiency
Piercing Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience and sales achievements. Use specific examples that demonstrate your ability to drive sales and lead a team, as these are key aspects of the Store Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for self-expression and creativity, which aligns with Claire's values. Mention how your customer-centric approach has led to memorable shopping experiences in your previous roles.

Showcase Leadership Skills: Emphasise your leadership experience by detailing how you've successfully recruited, trained, and motivated teams in the past. Highlight any specific strategies you implemented that resulted in improved team performance or sales.

Prepare for the Interview: Anticipate questions about your experience with customer service and sales strategies. Be ready to discuss how you would create a positive shopping environment and handle challenges in a fast-paced retail setting.

How to prepare for a job interview at Claire's

✨Show Your Passion for Self-Expression

During the interview, make sure to express your enthusiasm for Claire's products and the importance of self-expression. Share personal experiences where you've helped customers find their unique style, as this aligns perfectly with the brand's values.

✨Demonstrate Sales-Driven Mindset

Be prepared to discuss specific strategies you've used in the past to drive sales and meet targets. Highlight any successful promotions or initiatives you've implemented that resulted in increased foot traffic or sales, showcasing your ability to contribute to the store's success.

✨Emphasise Team Leadership Skills

Talk about your experience in managing and developing a team. Provide examples of how you've motivated your team members, fostered collaboration, and ensured accountability. This will demonstrate your capability to lead and inspire others in a retail environment.

✨Prepare for Customer Interaction Scenarios

Since customer service is key at Claire's, be ready to role-play or discuss scenarios involving customer interactions. Show your ability to handle various situations, especially with young or anxious customers, and how you would create memorable shopping experiences.

Store Manager - London Designer Outlet (Wembley)
Claire's
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  • Store Manager - London Designer Outlet (Wembley)

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-12

  • C

    Claire's

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