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- Tasks: Drive meaningful change by delivering innovative business and digital solutions.
- Company: Join Community Gateway, managing 7,000 homes and committed to positive community impacts.
- Benefits: Enjoy flexible working arrangements with a mix of office and remote work options.
- Why this job: Be part of a collaborative team shaping digital transformation that truly makes a difference.
- Qualifications: Proven experience in business analysis, strong communication skills, and proficiency in Microsoft 365 required.
- Other info: Apply by 17th August 2025; early applications encouraged as the vacancy may close sooner.
The predicted salary is between 25000 - 35000 £ per year.
Join to apply for the Business Change Analyst role at Soundboard Review Services, LLC.
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£30,000 To £35,000 Per Annum (depending On Experience)
2 Year Fixed Term Contract
Are you passionate about driving meaningful change and making a real difference in communities? Do you share our values? We\’re looking for a creative and forward-thinking Business Change Analyst to join our Solutions Delivery Team and help shape the future of digital transformation across our organisation.
37 hours per week, based in Preston
What will you be doing in this role?
Reporting to the Solutions Delivery Manager, you\’ll play a key role in delivering business and digital solutions that improve how we work and the services we offer our communities. You\’ll work closely with stakeholders across CGA to gather requirements, map processes, and support change initiatives that drive innovation and efficiency.
You\’ll be part of a collaborative and forward-thinking team that includes fellow Business Analysts and works in close partnership with IT, Infrastructure, external vendors, and service leads. Together, you\’ll ensure that technology is usable, useful, and impactful—and that changes have meaningful impact for our customers and colleagues.
From facilitating workshops and stakeholder engagement to developing communication plans and supporting solution adoption, you\’ll be at the heart of our transformation journey.
Why are you the best person for us?
You\’re someone who thrives on solving problems, building relationships, and driving meaningful change. You bring a thoughtful and inclusive approach to business analysis, and you\’re confident working across teams to deliver solutions that make a real difference.
The Main Things
- Proven experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement
- Strong communication and facilitation skills, with the ability to engage diverse audiences and translate technical concepts clearly
- Solid understanding of change management and supporting solution adoption
- Proficiency in Microsoft 365, especially Power Platform (Power Apps), and experience with Agile or hybrid delivery models
- Logical problem-solving abilities and familiarity with enterprise architecture principles
- A full driving licence and access to a vehicle with business insurance
It Would Be Great If You Also Had
- Experience in regulated or values-driven sectors (e.g., housing, healthcare, public sector)
- Knowledge of housing sector applications and visualisation technologies
- Familiarity with change management frameworks or possession of relevant certifications (e.g., Prosci, APMG Change Management)
- Professional certifications such as AgilePM, Prince2, TOGAF, SCRUM, or SAFe
Working arrangements
This role offers flexibility to work both from our offices and remotely. Expect to be in the office at least 60% of the time, with arrangements to support your needs. You will also work across CGA\’s sites in Preston, so being local and flexible is important.
If you\’re ready to bring your energy, ideas, and expertise to a role where you can truly make a difference, we\’d love to hear from you.
A Bit More About Us
Community Gateway owns and manages almost 7,000 homes in Preston. We are committed to excellent customer service, providing safe, affordable homes, and making positive community impacts. We strive for high standards and sustainability.
If you have the skills and live our values, we want to hear from you. Check our website for more info and application tips.
Dates For Your Diary
The closing date for applications is Sunday 17th August 2025 at midnight. Interviews will be held between 14th and 20th August 2025. We recommend applying early as we may close the vacancy sooner.
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Business Change Analyst employer: Soundboard Review Services, LLC.
Contact Detail:
Soundboard Review Services, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Analyst
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, particularly Microsoft 365 and Power Platform. Being able to demonstrate your proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 2
Engage with the community or sector related to the role, such as housing or public services. Understanding the challenges and innovations in these areas will help you speak more knowledgeably about how you can contribute to meaningful change.
✨Tip Number 3
Prepare to discuss your experience with change management frameworks. If you have relevant certifications, be ready to explain how you've applied these principles in past roles to drive successful outcomes.
✨Tip Number 4
Network with current or former employees of Community Gateway or similar organisations. Gaining insights into their experiences can provide you with valuable context that you can use to tailor your approach during interviews.
We think you need these skills to ace Business Change Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Business Change Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in business analysis, stakeholder engagement, and change management. Use specific examples to demonstrate your problem-solving abilities and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for driving meaningful change and how you can contribute to the Solutions Delivery Team. Mention any relevant certifications or experience in regulated sectors that would make you a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Soundboard Review Services, LLC.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Change Analyst. Familiarise yourself with key terms like requirements gathering, process mapping, and change management. This will help you articulate how your skills align with the role during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or driven change. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your logical problem-solving abilities.
✨Engage with Stakeholders
Since stakeholder engagement is crucial for this role, be ready to discuss how you've effectively communicated with diverse audiences in the past. Highlight any workshops or collaborative projects you've facilitated, showcasing your strong communication skills.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of Microsoft 365, especially Power Platform, as well as Agile methodologies. Being able to discuss your proficiency with these tools will show that you're prepared to hit the ground running in the role.
