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- Tasks: Lead a dynamic team at Starbucks, ensuring smooth daily operations and exceptional customer service.
- Company: Join SSP UK & Ireland, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy competitive pay, employee discounts, free parking, and award-winning training opportunities.
- Why this job: Be part of a fast-paced environment where every day is different and your leadership makes an impact.
- Qualifications: Previous experience in hospitality or retail leadership is preferred; must be 18+ for certain responsibilities.
- Other info: Flexible hours across weekdays and weekends, with extra pay for night shifts.
The predicted salary is between 24000 - 28800 £ per year.
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DUTY MANAGER – STARBUCKS, LIVERPOOL AIRPORT
Please note, this is a Full Time role.
Pay Rate: £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.80 per hour.
Hours of operation are 3 am to 11 pm.Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!
As a Duty Manager We Will Offer You
- Discounted Meal and free parkingwhile on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Duty Manager - Starbucks employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Starbucks
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. As a Duty Manager, you'll be expected to embody these principles while leading your team. Showing that you understand and align with their culture can set you apart from other candidates.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams during busy shifts, as this is crucial for the role. Demonstrating your ability to inspire and motivate others will make a strong impression.
✨Tip Number 3
Prepare to discuss your problem-solving skills. The Duty Manager role involves tackling challenges on the fly, so think of instances where you've effectively resolved issues in a hospitality or retail setting. This will showcase your readiness for the dynamic nature of the job.
✨Tip Number 4
Network with current or former employees of SSP or Starbucks. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview. Plus, it shows your genuine interest in the role and the organisation.
We think you need these skills to ace Duty Manager - Starbucks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership roles. Emphasise any previous positions where you managed a team or worked in a fast-paced environment, as this is crucial for the Duty Manager role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've successfully managed busy shifts or improved customer service in past roles.
Highlight Relevant Skills: In your application, focus on skills that are essential for the Duty Manager position, such as problem-solving, team leadership, and customer service excellence. Use keywords from the job description to align your application with what SSP is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Be prepared to share examples of how you've successfully led teams in the past, especially during busy shifts. Highlight your ability to inspire and motivate others.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving on the fly. Think of specific instances where you've had to resolve issues under pressure. This will show that you're capable of handling the dynamic nature of hospitality.
✨Understand the Brand
Familiarise yourself with Starbucks and its values. Show your passion for the brand and how you can contribute to its success. Discuss any previous experience you have with similar brands or in the hospitality sector.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
