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For Companies At a Glance
- Tasks: Serve food and drinks, create a welcoming atmosphere, and ensure high standards of cleanliness.
- Company: KYN BICKLEY is a new care home focused on providing comfort and elegance to residents.
- Benefits: Enjoy 33 days off, free meals, ongoing training, and a supportive work environment.
- Why this job: Join a caring team that values excellence and creates a nurturing space for residents.
- Qualifications: Experience in hospitality, strong communication skills, and a friendly, adaptable attitude required.
- Other info: Must be over 18 to serve alcohol; flexible hours and a chance to grow with us.
Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.
About the opportunity
As a Waiter/Waitress, you will be responsible for:
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Supporting the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families
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Providing room service, restaurant, and bar service to our residents and guests in line with KYN’s exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals
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Ensuring high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to
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Ensuring that residents’ and relatives’ dietary requirements are catered for
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Reporting any complaints to the Head Chef/Hospitality Manager at the earliest convenience
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Ensuring that all rules and regulations concerning serving food and beverages are strictly complied with
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Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure
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Ensuring that all alcohol is served responsibly and to adhere to the terms of the premises licence
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You will have experience of working within a similar hospitality venue
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You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment
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You will have strong communication skills, a corporative and polite manner, and an eye for detail
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You will have the ability to work under pressure, flexibly and consistently
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You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence
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You must be over the age of 18 as you will be required to serve drinks in the Great Room
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Competitive salary and benefits
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33 days annual leave including bank holidays
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Complimentary meals, hot drinks, and snacks throughout your shift
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Bespoke company induction and on-going training programmes at all levels
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Access to the best-in-class equipment and technology
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Custom-made uniforms provided
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Annual bonus (discretionary and scheme rules apply)
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Employee assistance programme and other attractive wellbeing benefits
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Discount schemes
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Company contributory pension scheme & life insurance
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And much more……
To find out more about KYN, our teams and values please visit
KYN is an equal opportunities employer.
To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.
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Waiter/Waitress employer: KYN
Contact Detail:
KYN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarize yourself with KYN BICKLEY's values and mission. Understanding their commitment to creating a warm and welcoming atmosphere will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality, especially in environments that prioritize high standards of service. Be ready to share specific examples of how you've contributed to a positive dining experience.
✨Tip Number 3
Demonstrate your communication skills by practicing how you would handle various scenarios with residents and their families. Show that you can maintain a polite and cooperative demeanor even under pressure.
✨Tip Number 4
Prepare to discuss your adaptability and problem-solving skills. Think of instances where you've had to adjust quickly to changing circumstances in a busy hospitality setting.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Waiter/Waitress position. Understand the responsibilities and expectations, such as providing exceptional service and maintaining high standards of cleanliness.
Highlight Relevant Experience: In your application, emphasize any previous experience in hospitality or similar roles. Mention specific skills that align with the job requirements, like strong communication skills and the ability to work under pressure.
Showcase Your Personality: Since this role involves creating a warm and welcoming atmosphere, let your personality shine through in your application. Use friendly and approachable language to convey your caring and adaptable nature.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at KYN
✨Show Your Hospitality Skills
Make sure to highlight your previous experience in hospitality during the interview. Share specific examples of how you've created a welcoming atmosphere for guests and handled their needs effectively.
✨Demonstrate Attention to Detail
Discuss how you maintain high standards of cleanliness and compliance in your work. Mention any relevant practices you follow to ensure that dietary requirements are met and that service is always up to standard.
✨Communicate Effectively
Strong communication skills are essential for this role. Be prepared to discuss how you interact with residents, families, and team members, and provide examples of how you've resolved any complaints or issues in the past.
✨Exhibit a Caring Attitude
KYN values a nurturing environment. During the interview, express your passion for providing excellent care and support to residents. Share stories that demonstrate your patience, friendliness, and adaptability in challenging situations.
