At a Glance
- Tasks: Join our team as a Bank Receptionist, providing vital admin support in a busy hospital environment.
- Company: Ramsay Health Care UK is a leading independent healthcare provider with a strong reputation for quality care.
- Benefits: Enjoy competitive pay, free parking, training opportunities, and access to a subsidised staff restaurant.
- Why this job: Make a real difference in patient care while working in a supportive and dynamic team culture.
- Qualifications: GCSE Maths/English or equivalent; strong communication and organisational skills required.
- Other info: This role offers flexible hours and the chance to work in a respected healthcare setting.
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Bank Receptionist – Renacres Hospital – Bank Hours
The role
We are looking for an experienced Receptionist to join our Administration team.
Job Description
Bank Receptionist – Renacres Hospital – Bank Hours
The role
We are looking for an experienced Receptionist to join our Administration team.
This post is for a Bank Receptionist where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.
This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Where you’ll be based
Renacres Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital is one of Lancashire\’s leading private hospitals and has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
What You Will Bring With You
- Maths/English to GCSE level or equivalent
- Proven organisational and communication skills at all levels, both written and oral.
- Proficient in the use of Microsoft Office including databases
- Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
- Positive, willing attitude
- Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
What We Give Back To You
- Competitive hourly rates plus enhancements
- Free DBS
- Contributory pension scheme
- Excellent training and development opportunities
- Free parking and subsidised staff restaurant (subject to site facilities)
- Free uniform
- Access to Blue Light Card
About Us
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Renacres Hospital is committed to quality, equality and opportunity for all.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it\’s a belief that\’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Hospitals and Health Care
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Bank Receptionist - Renacres Hospital employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist - Renacres Hospital
✨Tip Number 1
Familiarise yourself with the specific duties of a Bank Receptionist at Renacres Hospital. Understanding the nuances of the role, such as liaising with patients and consultants, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your adaptability and ability to work in a fast-paced environment. Since this role involves varying hours and busy periods, showcasing examples from your past experiences where you've thrived under pressure can set you apart.
✨Tip Number 3
Network with current or former employees of Ramsay Health Care UK. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to discuss your customer service skills in detail. Given the emphasis on exceptional patient care, being ready to share specific examples of how you've provided outstanding service in previous roles will resonate well with the hiring team.
We think you need these skills to ace Bank Receptionist - Renacres Hospital
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist, particularly in healthcare settings. Emphasise your organisational skills, communication abilities, and any experience with Electronic Patient Record systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Renacres Hospital. Mention specific skills that align with the job description, such as your proficiency in Microsoft Office and your ability to work under pressure.
Highlight Customer Service Skills: Since the role requires excellent customer service skills, provide examples of how you've successfully managed patient interactions or resolved issues in previous roles. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ramsay Health Care UK
✨Showcase Your Communication Skills
As a Bank Receptionist, you'll be liaising with patients and consultants regularly. Make sure to demonstrate your excellent verbal communication skills during the interview. Practice clear and concise responses to common questions, and don't hesitate to ask for clarification if you don't understand something.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills due to the busy environment. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. This will show that you can handle the demands of the position.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office and Electronic Patient Record systems is essential, brush up on these tools before your interview. You might be asked about your experience with them, so being able to speak confidently about your skills will give you an edge.
✨Emphasise Your Positive Attitude
Ramsay Health Care values a 'can do' attitude. During the interview, convey your enthusiasm for the role and your willingness to adapt to different situations. Share examples of how your positive outlook has helped you overcome challenges in previous roles.