Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor events and escalate issues for Proofpoint's customers in cybersecurity.
- Company: Join Proofpoint, a leader in human-centric cybersecurity protecting organisations worldwide.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive benefits.
- Why this job: Be part of a mission-driven team redefining cybersecurity with a focus on people.
- Qualifications: Experience in data analysis, customer service, and proficiency in Microsoft Office required.
- Other info: Diverse and inclusive culture encouraging applicants from all backgrounds.
The predicted salary is between 28800 - 43200 ÂŁ per year.
About Us
Proofpoint is a global leader in human‑and‑agent‑centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values.
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem‑solving
- Exceptional in execution and impact
The Role
Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems. PCMS is responsible for information protection that provides unmatched visibility into data risk by analyzing content, behavior, and threats from a cloud‑native console, stopping data loss while saving time and operational cost.
Your Day To Day
- The Associate Triage Analyst (ATA) will monitor events for Proofpoint\’s PCMS customers and escalating all necessary events to the customers via approved escalation paths.
- Assist with reporting in support of internal teams and our customers.
- Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS), including participation in annual information and network security training and acceptance of spot checks on an ad hoc basis.
- Assist with monitoring of events for Proofpoint\’s PCMS customers.
- Escalate all necessary events to the clients via approved escalation paths.
- Assist customers and internal teams with metrics and reporting from the security platforms.
- Assist with the improvement of monitoring and alerting for Proofpoint PCMS clients.
Qualifications
- Experience analyzing data from within a large data set and experience in customer service.
- Experience working as part of a larger team.
- Experience with Microsoft Excel, as well as the entire Microsoft Office Suite.
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose, and drive success‑every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How To Apply
Interested? Submit your application along with any supporting information – we can’t wait to hear from you!
#J-18808-Ljbffr
Triage Analyst (Entry Level Role) employer: Proofpoint
Contact Detail:
Proofpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Analyst (Entry Level Role)
✨Tip Number 1
Familiarise yourself with cybersecurity concepts and terminology. Understanding the basics of data protection and threat analysis will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Proofpoint on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific expectations for the Triage Analyst role.
✨Tip Number 3
Prepare to discuss your experience with data analysis and customer service during the interview. Be ready to share specific examples that demonstrate your skills in these areas, as they are crucial for the position.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel and other Office Suite applications. Consider preparing a brief demonstration of how you've used these tools in past experiences to analyse data or create reports.
We think you need these skills to ace Triage Analyst (Entry Level Role)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Triage Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring events and escalating necessary incidents.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in data analysis and customer service. Mention any familiarity with Microsoft Excel and other tools that are part of the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for cybersecurity and your alignment with Proofpoint's values. Use specific examples from your past experiences to demonstrate how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Proofpoint
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Triage Analyst. Familiarise yourself with the key tasks such as monitoring events and escalating issues. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Your Analytical Skills
As an entry-level role, it's important to highlight any experience you have with data analysis, even if it's from academic projects or internships. Be prepared to discuss how you've approached problem-solving in the past and how you can apply those skills to the role.
✨Emphasise Teamwork Experience
Since the job involves working closely with internal teams and customers, be ready to share examples of how you've successfully collaborated in a team setting. This could be from previous jobs, school projects, or volunteer work.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific tools and technologies used in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
