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- Tasks: Monitor events and escalate issues for Proofpoint's customers in cybersecurity.
- Company: Join Proofpoint, a leader in human-centric cybersecurity protecting organisations worldwide.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive benefits.
- Why this job: Be part of a mission-driven team redefining cybersecurity with a focus on people.
- Qualifications: Experience in data analysis, customer service, and proficiency in Microsoft Office required.
- Other info: Diverse and inclusive culture encouraging applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Triage Analyst (Entry Level Role) page is loaded
Triage Analyst (Entry Level Role)
Apply locations Reading, England time type Full time posted on Posted Yesterday job requisition id R12711
About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.
Protection Starts with People. Proofpoint.
The role
The Role and the Team Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems. Proofpoint PCMS is responsible for information protection that provides unmatched visibility into data risk by analyzing content, behavior, and threats from a cloud-native console, stopping data loss while saving time and operational cost. The Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint\’s PCMS customers and escalating all necessary events to the customers via approved escalation paths. TA’s will assist with reporting in support of internal teams and our customers. Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data. Job Requirements: Responsible for assisting with the monitoring of events for Proofpoint\’s PCMS customers. They will be responsible for escalating all necessary events to the clients via approved escalation paths. Responsible for assisting customers and internal teams with metrics and reporting from the security platforms Responsible for assisting with the improvement of monitoring and alerting for Proofpoint PCMS clients. Qualifications: Experience analyzing data from within a large data set Experience in Customer Service Experience working or being on a team Experience with Microsoft Excel, as well as entire Microsoft Office Suite
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you!
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Triage Analyst (Entry Level Role) employer: Proofpoint
Contact Detail:
Proofpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Analyst (Entry Level Role)
✨Tip Number 1
Familiarise yourself with cybersecurity concepts and terminology. Understanding the basics of data protection and threat analysis will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Proofpoint on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific expectations for the Triage Analyst role.
✨Tip Number 3
Prepare to discuss your experience with data analysis and customer service during the interview. Be ready to share specific examples that demonstrate your skills in these areas, as they are crucial for the position.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel and other Office Suite applications. Consider preparing a brief demonstration of how you've used these tools in past experiences to analyse data or create reports.
We think you need these skills to ace Triage Analyst (Entry Level Role)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Triage Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring events and escalating necessary incidents.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in data analysis and customer service. Mention any familiarity with Microsoft Excel and other tools that are part of the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for cybersecurity and your alignment with Proofpoint's values. Use specific examples from your past experiences to demonstrate how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Proofpoint
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Triage Analyst. Familiarise yourself with the key tasks such as monitoring events and escalating issues. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Your Analytical Skills
As an entry-level role, it's important to highlight any experience you have with data analysis, even if it's from academic projects or internships. Be prepared to discuss how you've approached problem-solving in the past and how you can apply those skills to the role.
✨Emphasise Teamwork Experience
Since the job involves working closely with internal teams and customers, be ready to share examples of how you've successfully collaborated in a team setting. This could be from previous jobs, school projects, or volunteer work.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific tools and technologies used in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
