At a Glance
- Tasks: Lead online sales strategies and optimise the customer journey for a seamless shopping experience.
- Company: Join Mamas & Papas, a leading brand in nursery and baby products, passionate about parenting.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and a supportive team culture.
- Why this job: Make a real impact on new parents' lives while driving innovative online retail solutions.
- Qualifications: Ecommerce Trading or Merchandise experience with a focus on online sales growth required.
- Other info: Apply now to be part of a vibrant team; vacancy open until filled!
The predicted salary is between 36000 - 60000 £ per year.
Our Digital / Ecommerce team are the heart & soul of our incredible (url removed) site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services. Our Digital Team’s focus is to make sure that whether buying that first pram, baby changing table, cot, or even just picking up a cute little baby grow, whatever it may be, a magical, memorable & seamless online buying experience every time our customers come to our website or App as part of their own amazing and unique parenting journeys. Through continued growth (both UK & Internationally), and our continued passion for parenting and delivering on Our Purpose, we are recruiting an Online Trading Manager to join this forward thinking, innovative Digital Department within Mamas & Papas. This exciting and key opportunity is responsible for maximising online sales, conversion and profit across (url removed)/ie , App and other international websites in offering effective and seamless execution of our retail trade calendar, ensuring that the online buying proposition is commercial, customer focused, and merchandised to best in class. Key elements of this Online Trading Manager being; Own and drive core KPIs, communicating success and challenges to the wider business whilst taking action to improve performance (CVR, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.) Accountable for and supportive of the rest of the business in driving targeting YoY sales and profit growth. Responsible for managing on-site product availability and lifecycle, working closely with buying & merchandise to maximise performance. Monitor the ecommerce landscape and online competitors, identifying category trends and online growth opportunities. Evaluate, plan and optimise online merchandising around marketing campaigns, promotional activity, seasonality and changing external factors to maximize sales and profitability. Using analytics and our in-house reporting tool to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy. Ensuring the websites are kept up to date with; correct offers, correct gift offers, update banners, new in products/brands, regularly update category pages to drive continued sales growth Drive commercial performance of the Mamas & Papas app. Support and drive international sales through partner websites, Inspire, develop and manage a small team within online trade & content. To Apply, Do you come from an Ecommerce Trading or Merchandise background, with a proven track record of creatively and proactively growing online sales and profitability through key online trade strategies? Do you put the customer first in your decision making processes? Would you like to work for a business where the work and action you make offers incredible insight and support to an amazing community of new and expectant parents? A role and working environment where you can really make a difference. Then if so, simply take those amazing first steps and APPLY. Vacancy is active and open till filled, so closing date may end up being sooner. Therefore, don’t hesitate to apply today, so you don’t miss out
Online Trading Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trading Manager
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and online trading. Understanding current market dynamics and competitor strategies will help you speak confidently about how you can contribute to maximising online sales and profitability at Mamas & Papas.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Being able to discuss specific KPIs like conversion rates and average order value will demonstrate your capability to manage and optimise online performance effectively.
✨Tip Number 3
Highlight your experience in managing product lifecycles and merchandising strategies. Be ready to discuss how you've successfully collaborated with buying and merchandise teams to enhance product availability and customer experience in past positions.
✨Tip Number 4
Prepare to discuss your leadership style and how you've inspired and developed teams in previous roles. Mamas & Papas is looking for someone who can not only drive performance but also nurture talent within their team, so be ready to share relevant experiences.
We think you need these skills to ace Online Trading Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Online Trading Manager position. Tailor your application to highlight your relevant experience in ecommerce trading or merchandise.
Craft a Compelling CV: Ensure your CV showcases your achievements in online sales and profitability. Use metrics to demonstrate your impact, such as improvements in conversion rates or sales growth, which are crucial for this role.
Write a Tailored Cover Letter: In your cover letter, express your passion for ecommerce and how you prioritise customer experience in your decision-making. Mention specific strategies you've implemented in previous roles that align with the responsibilities of the Online Trading Manager.
Highlight Team Management Skills: If you have experience managing teams, be sure to include this in your application. Discuss how you've inspired and developed team members in past roles, as this is an important aspect of the position.
How to prepare for a job interview at Mamas & Papas
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role, such as conversion rates, bounce rates, and average order value. Be prepared to discuss how you have influenced these metrics in your previous roles.
✨Showcase Your E-commerce Knowledge
Demonstrate your understanding of the e-commerce landscape, including current trends and competitor strategies. Bring examples of how you've successfully navigated challenges in online trading or merchandising.
✨Customer-Centric Approach
Emphasise your commitment to putting the customer first. Share specific instances where your decisions positively impacted the customer experience and led to increased sales or customer loyalty.
✨Team Leadership Experience
If you have experience managing a team, be ready to discuss your leadership style and how you've inspired and developed your team members. Highlight any successful projects that resulted from effective team collaboration.