At a Glance
- Tasks: Support jobseekers in finding employment and engage with local employers.
- Company: Reed in Partnership is a family-owned company transforming lives since 1998.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
- Why this job: Make a real impact in your community while enjoying a collaborative and supportive culture.
- Qualifications: 2 A-Levels or equivalent, plus strong customer service experience and communication skills.
- Other info: Part-time options available; we value diversity and offer guaranteed interviews for disabled applicants.
The predicted salary is between 28800 - 43200 Β£ per year.
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.
Pay Range
Working Hours/Pattern:
Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.
Job Description
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!
Please note this role would be based in our Birmingham office, if you are open to other location or want to be based elsewhere, please take a look on our website or drop us an email!
What is the role about?
Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.
Just some of your day-to-day responsibilities will include:
- Meeting with jobseekers, identifying any challenges and barriers with finding employment
- Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
- Supporting jobseekers with CV writing and job application process
- Liaising with employers to identify any employment opportunities for the jobseekers
- Outreach work β promoting Reed in Partnership within the local community
Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working.
Whatβs in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be foundon our website
- With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values β we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
- Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
- Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
- Experience of working in a performance target driven environment
- Willingness to travel locally (e.g. to meet customers/employers).
- A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
- GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.
Why work here?
We have an on-going strategic priority to make this a great place to work.
We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other.
Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.
About Us
Our Work Experience is the combination of everything that\’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it\’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Contact Us
Phone: 0333 2408490
Email: rinp.ma@reed.com
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Employment Adviser - EOI employer: 80 Reed in Partnership Ltd
Contact Detail:
80 Reed in Partnership Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Employment Adviser - EOI
β¨Tip Number 1
Familiarise yourself with Reed in Partnership's mission and values. Understanding their commitment to transforming lives will help you align your approach during interviews, showcasing your passion for making a difference.
β¨Tip Number 2
Network with current or former Employment Advisers at Reed in Partnership. Engaging with them can provide valuable insights into the role and the company culture, which you can leverage in conversations with the hiring team.
β¨Tip Number 3
Prepare to discuss specific examples of how you've supported individuals in overcoming challenges. Highlighting your coaching or mentoring experiences will demonstrate your ability to motivate and influence jobseekers effectively.
β¨Tip Number 4
Research local employment trends and challenges in Birmingham. Being knowledgeable about the job market will allow you to engage meaningfully with employers and jobseekers, showing that you're proactive and well-informed.
We think you need these skills to ace Employment Adviser - EOI
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, mentoring, or coaching. Use specific examples that demonstrate your ability to support jobseekers and engage with employers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of the Employment Adviser role. Mention how your skills align with the company's mission to transform lives and communities.
Showcase Relevant Skills: In your application, emphasise skills such as empathy, motivation, and rapport-building. Provide examples from previous roles where you successfully influenced or supported individuals in their job search.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at 80 Reed in Partnership Ltd
β¨Show Your Passion for Helping Others
As an Employment Adviser, your role revolves around supporting jobseekers. Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to making a positive impact in people's lives.
β¨Demonstrate Your Coaching Skills
The ability to coach and mentor is crucial for this position. Prepare examples from your past experiences where you successfully guided someone through challenges. This will showcase your influencing skills and your capacity to motivate others.
β¨Familiarise Yourself with Local Employment Trends
Understanding the local job market and employment trends can set you apart. Research the types of jobs available in Birmingham and be ready to discuss how you would connect jobseekers with these opportunities. This shows your proactive approach and knowledge of the community.
β¨Prepare Questions About Company Values
Reed in Partnership prides itself on its values of fairness, honesty, and collaboration. Prepare thoughtful questions about how these values are implemented in daily operations. This demonstrates your alignment with their culture and your interest in being part of their team.