Client Account Manager

Client Account Manager

Carlisle Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key client relationships and oversee operational and financial matters.
  • Company: Join a well-established building services and integration company with a strong reputation.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be the main point of contact for clients, making a real impact on their satisfaction.
  • Qualifications: Experience in account management and excellent communication skills are essential.
  • Other info: Immediate start available for the right candidate!

The predicted salary is between 36000 - 60000 £ per year.

Job Description

CLIENT ACCOUNT MANAGER WANTED!IMMEDIATE START!

Our client, an established Building services and Integration company, is currently recruiting a Client Account Manager to join their contact management team. The Client Account Manager will be responsible for managing and maintaining key client relationships for an assigned portfolio of heat network contracts, serving as their main point of contact for all operational, financial and contractual matters. Key Responsibilities for the Client Account Manager:

  • Managing a dedicated portfolio of client contracts, serving as the primary point of contact for day to-day operational and contractual matters.
  • Build and strengthen effective working relationships with clients, ensuring their needs are met and expectations managed.
  • Prepare and deliver accurate monthly financial and operational reporting to clients within agreed deadlines.
  • Lead and actively participate in regular client meetings, effectively addressing concerns and capturing actions.

Skills Required for the Client Account Manager:

  • Proven experience in an Account Management or similar client facing role
  • Excellent written and verbal communication skills, including presentation abilities
  • Strong communication skills
  • Driving License (Required)

Please apply as directed!

Client Account Manager employer: Clearwater People Solutions Ltd

Join a dynamic and supportive team at our established Building Services and Integration company, where we prioritise employee growth and development. As a Client Account Manager, you will enjoy a collaborative work culture that values strong client relationships and offers opportunities for professional advancement in a thriving industry. Located in a vibrant area, we provide a stimulating environment that encourages innovation and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Clearwater People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Account Manager

✨Tip Number 1

Research the company thoroughly before your interview. Understand their services, values, and recent projects. This will help you tailor your responses and demonstrate your genuine interest in the role.

✨Tip Number 2

Prepare specific examples from your past experience that showcase your ability to manage client relationships effectively. Highlight instances where you successfully resolved issues or improved client satisfaction.

✨Tip Number 3

Practice your communication skills, especially your presentation abilities. Since the role requires leading client meetings, being articulate and confident will set you apart from other candidates.

✨Tip Number 4

Network with professionals in the building services industry. Attend relevant events or join online forums to connect with others who may provide insights or referrals for the Client Account Manager position.

We think you need these skills to ace Client Account Manager

Account Management
Client Relationship Management
Excellent Written Communication
Verbal Communication Skills
Presentation Skills
Financial Reporting
Operational Reporting
Problem-Solving Skills
Time Management
Meeting Facilitation
Attention to Detail
Driving License
Interpersonal Skills
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management or client-facing roles. Emphasise your communication skills and any specific achievements that demonstrate your ability to manage client relationships effectively.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with managing client contracts and your approach to building strong client relationships.

Showcase Your Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including examples of successful presentations or reports you've delivered in the past.

Highlight Relevant Experience: In your application, specifically mention any experience you have with financial reporting or managing operational matters. This will show that you understand the expectations of the role and can deliver on them.

How to prepare for a job interview at Clearwater People Solutions Ltd

✨Know Your Portfolio

Before the interview, make sure you understand the types of client contracts you will be managing. Familiarise yourself with heat network contracts and any relevant industry standards to demonstrate your knowledge and readiness.

✨Showcase Your Communication Skills

As a Client Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. This will highlight your ability to manage expectations and build relationships.

✨Prepare for Client Meetings

Think about how you would lead client meetings. Be ready to discuss how you would address client concerns and capture actions. This shows that you are proactive and can take charge of client interactions.

✨Demonstrate Financial Acumen

Since you'll be preparing financial reports, brush up on your financial reporting skills. Be prepared to discuss how you would ensure accuracy and timeliness in reporting, as this is crucial for maintaining client trust.

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