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- Tasks: Lead a team of engineers in delivering HVAC and gas services to clients.
- Company: Join a small, family-owned company focused on quality mechanical services.
- Benefits: Enjoy a company pension, phone, laptop, vehicle allowance, and 32 days paid holiday.
- Why this job: Make a real impact in a friendly team while carving out a successful career.
- Qualifications: Gas Safe ACS qualifications and relevant HVAC experience required.
- Other info: Monday to Friday hours with leadership responsibilities and client interaction.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a small family owned and managed company who carry out a wide range of mechanical and technical services to both domestic and commercial clients in the South West. They are looking for an experienced HVAC / Gas Service Manager with demonstrable leadership skills to lead a professional team of engineers. Their focus is to provide a quality service to their customers at all times.
This is a fantastic long-term opportunity for an experienced HVAC / Gas Service Manager to join a small friendly team who wants to make a difference and carve out a successful career for themselves. This is a highly responsible and rewarding role where you will have a real impact in the future growth and success of the business.
Responsibilities – HVAC / Gas Service Manager
- To manage the daily delivery of service and breakdown operations for the company
- To run a small experienced team of engineers who carry out emergency, urgent, routine, planned and cyclical jobs for domestic and commercial clients
- Deliver an effective service whilst managing expenditure
- P&L responsibility for all service and breakdown operations, ensuring all incoming applications for payment are checked and signed off in a timely manner
- Maintaining and growing client relationships to ensure contract extensions, remedial works and installations, including representing the Company at site meetings
- Carrying out technical inspections and spot checks
- Reporting on department performance
- Implementing company policy and procedures
- Participation in the out of hours management rota
- Provide regular updates on progress and performance of service
- Drive efficiencies and productivity of engineers whilst focusing on profit margin opportunities
- Responsible for any RAMS, PPE, Toolbox Talks and audits required for the team
Skills & Experience – HVAC / Gas Service Manager
- Recent (but not necessarily current) Gas Safe ACS Qualifications
- Relevant HVAC technical background (bias towards plumbing and heating)
- Excellent knowledge of gas repairs and servicing in both domestic and commercial environments, including any relevant regulations, legislation and best practice
- Service contract and remedial quotations and management
- Experience of implementing and delivering operational procedures, including PPM schedules
- Proven client facing / customer service experience
- Leadership skills
- Comprehensive IT and systems knowledge
- Full driving licence
- Clear DBS
- CSCS
Benefits – HVAC / Gas Service Manager
- Company Pension
- Company Phone & Laptop
- Company Vehicle Allowance
- Death In Service Insurance
- 32 Days Paid Holiday (including statutory holidays)
Hours: Monday – Friday 8.00am to 5.00pm
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HVAC / Gas Service Manager employer: Emmerson Ross Recruitment
Contact Detail:
Emmerson Ross Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC / Gas Service Manager
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. The company is looking for someone who can effectively manage a team of engineers, so any examples of successful team management or project leadership will stand out.
✨Tip Number 2
Familiarize yourself with the specific HVAC and gas regulations relevant to both domestic and commercial environments. Being able to discuss these during your interview will demonstrate your expertise and commitment to quality service.
✨Tip Number 3
Prepare to discuss how you have previously managed budgets and P&L responsibilities. This role requires financial acumen, so showcasing your experience in managing expenditures and driving profitability will be crucial.
✨Tip Number 4
Network with professionals in the HVAC industry, especially those who have worked in similar roles. They may provide insights or even referrals that could help you land this position with us.
We think you need these skills to ace HVAC / Gas Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HVAC and gas services. Emphasize your leadership skills and any previous roles where you managed a team or delivered exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the HVAC industry and your commitment to providing quality service. Mention specific achievements in your past roles that demonstrate your ability to lead a team and manage operations effectively.
Highlight Relevant Qualifications: Clearly list your Gas Safe ACS qualifications and any other relevant certifications. This will help the employer quickly see that you meet the necessary technical requirements for the role.
Showcase Client Relationship Management: Include examples of how you've successfully maintained and grown client relationships in previous positions. This is crucial for the role, so make sure to highlight your customer service experience.
How to prepare for a job interview at Emmerson Ross Recruitment
✨Showcase Your Leadership Skills
As a HVAC / Gas Service Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated engineers and improved service delivery.
✨Highlight Technical Expertise
Make sure to discuss your technical background in HVAC and gas services. Be ready to talk about specific regulations, legislation, and best practices you've implemented in previous roles, especially in both domestic and commercial settings.
✨Emphasize Client Relationship Management
Since maintaining and growing client relationships is key, prepare to share experiences where you've successfully managed client expectations and secured contract extensions. Highlight any strategies you used to enhance customer satisfaction.
✨Prepare for Operational Questions
Expect questions about managing service operations and P&L responsibilities. Be prepared to discuss how you've implemented operational procedures, managed budgets, and driven efficiencies in previous positions.
