Night Porter

Night Porter

Chippenham Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the night hero ensuring guest safety and luxury standards.
  • Company: Join a stunning local hotel known for its exceptional service.
  • Benefits: Enjoy a unique work environment with opportunities for growth.
  • Why this job: Perfect for night owls who thrive in dynamic, upscale settings.
  • Qualifications: No prior experience needed, just a passion for hospitality!
  • Other info: Flexible hours and a chance to meet diverse guests.

The predicted salary is between 24000 - 33600 £ per year.

We are delighted to be working with a stunning local Hotel who are looking for a Night Porter. You will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members. The Night Porter will be responsible for; • The Hotel and its residents during the shift • Maintaining and enhancing luxury standards at all times • Running and balancing the Night Audit process • Night bar and Room Service • Running all emergency evacuations and procedures as per the standards • Answering any guest queries or questions • Security of the property and the guests • Answering switchboard • Checking guests in and out of the hotel • Adhering to all health and safety regulations • Maintaining standards of Cleanliness within the hotel • Reporting of any maintenance faults • Demonstrate good attention to detail If you would like more information, please call Miles Recruitment on (phone number removed)

Night Porter employer: Miles Recruitment Ltd

Join a prestigious local hotel that values its employees and fosters a supportive work environment. As a Night Porter, you will enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a dedicated team committed to maintaining luxury standards. With a focus on employee well-being and development, this role offers a unique opportunity to contribute to an exceptional guest experience while working in a beautiful location.
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Contact Detail:

Miles Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter

Tip Number 1

Familiarize yourself with the hotel’s operations and luxury standards. Understanding what makes a hotel stand out can help you demonstrate your commitment to maintaining those standards during your interview.

Tip Number 2

Highlight any previous experience in hospitality or customer service roles, especially during night shifts. This will show that you are comfortable working at night and can handle the unique challenges that come with it.

Tip Number 3

Prepare to discuss how you would handle emergency situations. Being able to articulate your approach to safety and security will demonstrate your readiness for the responsibilities of a Night Porter.

Tip Number 4

Showcase your attention to detail by providing examples from past experiences where you maintained high standards of cleanliness or addressed maintenance issues promptly. This is crucial for the role and will set you apart from other candidates.

We think you need these skills to ace Night Porter

Customer Service Skills
Attention to Detail
Security Awareness
Night Audit Process
Emergency Response Procedures
Communication Skills
Problem-Solving Skills
Time Management
Health and Safety Regulations Knowledge
Room Service Management
Switchboard Operation
Cleanliness Standards Maintenance
Maintenance Reporting
Team Collaboration

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Night Porter. Highlight your experience in hospitality, security, and customer service in your application.

Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your attention to detail, ability to handle emergencies, and experience with night audits or similar tasks.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining luxury standards. Mention specific examples from your past experiences that demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism.

How to prepare for a job interview at Miles Recruitment Ltd

Show Your Attention to Detail

As a Night Porter, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill, whether it was in maintaining cleanliness or ensuring guest satisfaction.

Understand Emergency Procedures

Familiarize yourself with common emergency procedures and protocols. During the interview, express your understanding of how to handle emergencies and your commitment to ensuring guest safety.

Highlight Your Customer Service Skills

The role involves interacting with guests frequently. Share stories that showcase your customer service skills, particularly in challenging situations, to demonstrate your ability to enhance luxury standards.

Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you would handle various situations, such as a guest complaint or a maintenance issue during your shift.

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