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- Tasks: Join our Digital team as an End-Point Engineer, managing OS and application support.
- Company: Arnold Clark is a leader in car retail and mobility, focused on outstanding digital experiences.
- Benefits: Enjoy 33 days of holiday, flexible leave, private healthcare, and generous employee discounts.
- Why this job: Be part of a diverse team that values collaboration and innovation in a dynamic work environment.
- Qualifications: Experience with SCCM/Configuration Manager and a customer-focused mindset are essential.
- Other info: This hybrid role allows you to work from home and our Glasgow office.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive plus benefits
Type of work: Permanent
Location: Glasgow
About the role
We’re seeking an experienced and skilled End-Point Engineer to join our dynamic Digital team.
Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry.
Why choose us?
33 days’ holiday allowance with room to grow
Flexible leave
Private healthcare
Life assurance
Training opportunities
Generous employee discounts
… and much more!
Location
This is a hybrid role, with your time spread between your home and our Head Office in Kilbirnie Street, Glasgow.
Hours
Full-time: Monday – Friday, 37.5 hours per week
About the role
We’re looking for someone with knowledge of Intune and SCCM environments, but additional training to be provided.
As an End-Point Engineer, you will be working as part of a team responsible for Windows Desktop Operating systems, Mac OS, iOS and Android Estate. This will involve OS and application patch management, configuration and compliance management, vulnerability remediation, software packaging, deployment, and removal, as well as desktop support.
We’re looking for someone with knowledge of Intune and SCCM environments, but additional training will be provided.
Skills and day-to-day activities
Asset management: The role involves using tools to maintain an accurate asset register, produce reports and assist in asset management activities.
Customer service support: Performing initial investigation and diagnosis of customer issues, resolving them where possible or escalating as needed.
Deployment: Responsibilities include configuring and supporting software packages through SCCM, Intune, and other tools, ensuring that patches and software are deployed effectively.
System software administration: Installing, managing and maintaining operating systems, data management, office automation and utility software across various environments.
Functional testing: Functional testing is needed to ensure effective configuration of OS and applications. Assist in creating test cases, setting up test environments and executing functional tests.
Quality assurance: Ensuring that deployed configurations meet quality standards. This involves identifying quality issues, performing reviews and recommending improvements.
Software configuration: The role includes configuring OS environments and software packages, as well as monitoring compliance. Responsibilities involve application and compliance monitoring.
Knowledge and experience
Demonstrable experience with SCCM/Configuration Manager
Some understanding of Intune /Endpoint Manager
Some understanding of operating systems, including at least one of Windows and Mac OS
Some understanding of mobile devices and their use within an organisation
Customer-focused mindset at the forefront of everything you do
Comfortable working in a team setting and contributing to the common team objectives
Self-motivated to complete tasks and exceed our customers’ expectations
Problem-solver who enjoys finding inventive solutions to difficult problems
At Arnold Clark, we are adopting SFIA Version 9 framework for all roles that require digital / IT skills. In the case of this role, we have reviewed the required skills and skill levels that we regard as essential. To find out more about SFIA and version 9 of the framework, you can visit: />
You may be asked to provide evidence as to how you are already operating at these skill levels if you are invited to interview with us.
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Benefits
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance
End-Point Engineer employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-Point Engineer
✨Tip Number 1
Familiarize yourself with the tools and technologies mentioned in the job description, especially SCCM and Intune. Having hands-on experience or even completing relevant online courses can give you a significant edge during the interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled technical challenges in the past. Be ready to discuss specific situations where you found inventive solutions, as this aligns with the customer-focused mindset they value.
✨Tip Number 3
Research Arnold Clark's culture and values, particularly their commitment to diversity and inclusion. During your conversations, express how your personal values align with theirs and how you can contribute to a collaborative team environment.
✨Tip Number 4
Prepare to discuss your experience with asset management and customer service support. Highlight any relevant metrics or outcomes from your previous roles that demonstrate your ability to maintain accurate asset registers and resolve customer issues effectively.
We think you need these skills to ace End-Point Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the End-Point Engineer position. Make sure you understand the key responsibilities and required skills, such as knowledge of Intune and SCCM environments.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your experience with operating systems, customer service support, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention how your background makes you a great fit for the team at Arnold Clark Digital and express your enthusiasm for contributing to their vision.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved technical problems in the past. This will demonstrate your problem-solving mindset, which is crucial for the End-Point Engineer role.
How to prepare for a job interview at Arnold Clark.
✨Show Your Technical Skills
Be prepared to discuss your experience with SCCM and Intune in detail. Highlight specific projects where you've successfully managed software deployment or configuration, as this will demonstrate your hands-on expertise.
✨Emphasize Customer Service Experience
Since the role involves customer support, share examples of how you've effectively resolved customer issues in the past. This shows that you prioritize customer satisfaction and can handle challenges professionally.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've encountered technical problems and how you approached finding solutions. This will illustrate your critical thinking skills and ability to work under pressure.
✨Familiarize Yourself with Company Culture
Research Arnold Clark's commitment to diversity and inclusion. Be ready to discuss how your values align with theirs and how you can contribute to a collaborative team environment.
