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For Companies At a Glance
- Tasks: Manage daily eCommerce operations and enhance online customer experiences.
- Company: Join a mission-driven British brand focused on premium living and sustainability.
- Benefits: Enjoy discounts, private healthcare, mental health support, and paid volunteering days.
- Why this job: Be part of a dynamic team, driving digital strategies and improving user journeys.
- Qualifications: 1-2 years in eCommerce, strong communication skills, and a passion for digital trends.
- Other info: Experience with Magento and Google Analytics is a plus; SEO knowledge is a bonus.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Quest Search and Selection is on the lookout for a digitally driven and enthusiastic eCommerce Coordinator to join their dynamic digital team. This is a great chance to contribute to a mission-led business, helping deliver a smooth and engaging online experience to a loyal and growing customer base.
The company is excited to be collaborating with a rapidly expanding British brand leading the way in premium living and sustainability.
Role and Responsibilities of this eCommerce coordinator role-
- Oversee daily operations of the eCommerce site, ensuring product listings, content, and merchandising are accurate and aligned with brand guidelines.
- Track and analyse key performance metrics such as conversion rates, average order value, and website traffic to support strategic trading decisions.
- Collaborate closely with design and marketing teams to update seasonal content, manage product uploads, and optimise website content using Magento.
- Craft compelling, SEO-friendly product descriptions that reflect the brand’s tone and enhance visibility.
- Coordinate with operations and customer service teams to manage stock levels and ensure a smooth customer experience.
- Contribute to the execution of the CRO and UX improvement roadmap, supporting initiatives to boost conversion and enhance user journeys.
- Stay updated on competitor activity and use tools like Google Analytics to offer insights that refine digital strategy and content.
Qualifications required for this eCommerce coordinator role-
- 1-2 years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting.
- Strong commercial awareness and understanding of online customer behavior and performance indicators.
- Excellent attention to detail, with strong communication and organisational skills.
- A proactive team player with a growth mindset and interest in digital trends.
- Comfortable using Magento (or similar CMS) and confident with tools like Google Analytics.
- Bonus points for SEO knowledge and/or content merchandising experience.
Benefits of this eCommerce coordinator role-
- Discount on products, treatments and dining.
- Paid Volunteering Day
- Private Healthcare
- Pension Contributions
- Life Assurance
- Mental Health Support
eCommerce Coordinator employer: Quest Search and Selection Ltd
Contact Detail:
Quest Search and Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Coordinator
✨Tip Number 1
Familiarise yourself with Magento and Google Analytics, as these are crucial tools for the eCommerce Coordinator role. Consider taking online courses or tutorials to boost your confidence and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Stay updated on the latest trends in eCommerce and digital marketing. Follow industry blogs, join relevant forums, and engage with professionals on LinkedIn to gain insights that can help you stand out during interviews.
✨Tip Number 3
Prepare to discuss specific metrics you've tracked in previous roles, such as conversion rates and average order value. Being able to articulate how you've used data to drive decisions will show your analytical skills and commercial awareness.
✨Tip Number 4
Network with current or former employees of the company to gain insider knowledge about their culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace eCommerce Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce or trading roles. Emphasise your familiarity with tools like Magento and Google Analytics, as well as any SEO knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to oversee eCommerce operations and collaborate with teams effectively.
Showcase Your Analytical Skills: In your application, provide examples of how you've tracked and analysed key performance metrics in previous roles. This will show your understanding of online customer behaviour and performance indicators.
Highlight Team Collaboration: Discuss your experience working with design and marketing teams. Provide examples of how you've contributed to content updates and product uploads, demonstrating your ability to work in a team-oriented environment.
How to prepare for a job interview at Quest Search and Selection Ltd
✨Show Your Digital Savvy
Make sure to highlight your experience with eCommerce platforms, especially Magento. Be prepared to discuss how you've used digital tools to enhance online customer experiences and drive sales.
✨Know Your Metrics
Familiarise yourself with key performance indicators like conversion rates and average order value. Be ready to share examples of how you've tracked and analysed these metrics in previous roles to inform strategic decisions.
✨Demonstrate Collaboration Skills
Since the role involves working closely with design and marketing teams, be prepared to discuss past experiences where you successfully collaborated across departments. Highlight any projects where teamwork led to improved outcomes.
✨Stay Ahead of Trends
Show your enthusiasm for digital trends and competitor activity. Discuss how you keep updated on industry changes and how this knowledge can contribute to refining the company's digital strategy.
