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For Companies At a Glance
- Tasks: Lead operations and facilities in a vibrant community hub, ensuring everything runs smoothly.
- Company: Join a social-impact-driven organisation focused on community development and sustainability.
- Benefits: Enjoy 25 days annual leave, personal training budget, team socials, and generous sick pay.
- Why this job: Make a real difference while shaping a high-performance culture in a supportive environment.
- Qualifications: 5+ years in people management and 2+ years in project management required.
- Other info: This role is perfect for proactive leaders who value inclusivity and community impact.
The predicted salary is between 45000 - 50000 £ per year.
Operations & Facilities Manager
Location: Onsite – Tooting, SW17
Contract: Full-Time / Permanent
Salary: £45,000 – £50,000 (depending on experience)
Start Date: 22nd September (or earlier!)
About the Role
Are you a hands-on leader who thrives in fast-paced environments and loves making things run like clockwork? Our client is seeking an Operations & Facilities Manager to join their senior leadership team and drive operational excellence across their vibrant community hub.
This is more than just a facilities role-it\’s a chance to lead with purpose, inspire a high-performance culture, and help shape the long-term sustainability of a social-impact-driven organisation.
Key Responsibilities
Operational Leadership
- Oversee all operational activities, including space allocation, access control, and security
- Manage utilities, service contracts, and health & safety compliance
- Lead audits, risk assessments, and continuous improvement initiatives
- Act as the designated Health & Safety Officer
- Develop and manage strategic KPIs for the operations team
- Recruit, train, and support operational staff
Technology & Innovation
- Digitise and streamline operational processes
- Collaborate with marketing on campaigns to grow the business centre
- Use tech tools to monitor service delivery and resolve discrepancies
- Explore sustainable solutions to boost efficiency
Strategic Leadership
- Contribute to executive leadership meetings and strategic planning
- Prepare proposals for building improvements and innovation projects
- Align operational policies with evolving organisational strategy
Tenant & Client Relations
- Build strong relationships with tenants through regular engagement
- Collaborate with programme teams to create opportunities for clients
- Resolve tenant challenges with proactive, solution-focused support
Budget Management
- Lead budget planning and cost optimisation
- Manage procurement and contract negotiations
- Provide financial insights to support strategic decisions
Skills & Experience
Essential:
- 5+ years of people management experience
- 2+ years of project management experience
- Strong analytical, problem-solving, and tech skills
- Budget management and procurement experience
- Excellent communication and leadership abilities
- Commitment to inclusivity and community development
Desirable:
- Degree in Facilities or Business Management
- Experience in multi-tenant or community-led properties
- Proven track record in service improvement and customer support
Personal Attributes
- Purpose-driven and community-minded
- Reflective and open to feedback
- Proactive and detail-oriented
- Empathetic and collaborative
- Creative and enterprising
- Values-led leadership with a focus on youth impact
Perks & Benefits
- 25 days\’ annual leave + bank holidays
- Personal training budget
- Employee assistance programme
- Team socials & wellbeing days
- Volunteer day
- Generous sick pay
- Eye tests
Please apply or contact
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Joan Collins
Operations & Facilities Manager - Tooting employer: Office Angles UK
Contact Detail:
Office Angles UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Facilities Manager - Tooting
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by community hubs. Research similar organisations and their best practices to demonstrate your understanding of the sector during interviews.
✨Tip Number 2
Network with professionals in facilities management and community development. Attend relevant events or join online forums to connect with others in the field, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with budget management and procurement in detail. Be ready to share specific examples of how you've optimised costs and improved service delivery in previous roles.
✨Tip Number 4
Showcase your leadership style and commitment to inclusivity during interviews. Think of examples where you've fostered a high-performance culture and engaged with diverse teams to drive operational success.
We think you need these skills to ace Operations & Facilities Manager - Tooting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and facilities management. Emphasise your leadership roles, project management experience, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community development and operational excellence. Mention specific examples of how you've led teams or improved processes in previous roles to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, clearly outline your skills in budget management, problem-solving, and technology use. Provide examples of how you've successfully managed budgets or implemented tech solutions in past positions.
Showcase Your Values: Since the role emphasises community impact and inclusivity, make sure to convey your commitment to these values in your application. Share experiences that reflect your purpose-driven mindset and collaborative approach.
How to prepare for a job interview at Office Angles UK
✨Showcase Your Leadership Skills
As an Operations & Facilities Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering a high-performance culture and driving operational excellence.
✨Highlight Your Problem-Solving Experience
This role requires strong analytical and problem-solving skills. Be ready to discuss specific challenges you've faced in previous positions and how you resolved them, particularly in fast-paced environments.
✨Emphasise Your Commitment to Community Development
Since this position is within a social-impact-driven organisation, it's crucial to convey your passion for community development. Share any relevant experiences that showcase your dedication to inclusivity and making a positive impact.
✨Prepare for Budget Management Questions
Budget management is a key responsibility in this role. Brush up on your financial acumen and be prepared to discuss your experience with budget planning, cost optimisation, and procurement processes.
