At a Glance
- Tasks: Lead the team, manage stock, and drive sales in a vibrant retail environment.
- Company: Join Stradivarius, a trendy fashion brand known for its stylish collections.
- Benefits: Enjoy a full-time role with opportunities for growth and employee discounts.
- Why this job: Be part of a dynamic team that values creativity and customer service.
- Qualifications: Retail management experience and a passion for fashion are essential.
- Other info: Embrace sustainability and contribute to innovative practices in-store.
The predicted salary is between 24000 - 36000 £ per year.
STRADIVARIUS RESPONSIBLE
We are looking for our next supervisor in our STRATFORD STORE-
SUPERVISOR
Full time Position
Reporting to
General Manager / Department Manager / Deputy Manager
Purpose
To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.
Key Responsibilities
Stock Management and Sales
• To manage daily replenishment.
• To make commercial actions using the commercial reports provided.
• To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.
• To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
• To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom
• To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
Delivery and Stock Organization
• To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
• To organize overstock as per Company policies
• To manage delivery productivity in line with Company targets
• To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
Merchandising
• To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
• To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
• To be aware of the competitors and the current trends.
Customer Service
• To deliver exceptional customer service by ensuring all team members are fully trained.
• To solve any customer issues as they arise.
• To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.
• To understand and enforce the return policy
Store Procedures and Cost Control
• To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store
• To get involved the stock take process, the sales preparation process.
• To update the Maintenance File and to support the management team in using it effectively
• To show awareness of personnel and other controllable costs
Health and Safety
• To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case and incident happens
• To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion
HR & Team Management
• To support the management team in preparing monthly rotas, daily planners and holidays according to business needs
• To encourage employees participation in daily team briefs and to support the management team with new ideas
• To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.)
• To support the management team in all Payroll procedures
• To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
• To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines
• To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable
Experience and Qualifications
• Experience managing a fast-paced retail operation.
• To drive sales and can provide examples
• Team management experience
Skills and Attitudes
• Forward planning skills
• Commercial awareness.
• Organizational and time management skills
• Oriented to achieve or even exceed goals
• Identifies problems and uses initiatives to seek proactive solutions
• Communication and interpersonal skills
• Self-motivated and motivate others.
• Work autonomously and as a part of a team.
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INDINDITEXVM
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STRADIVARIUS RESPONSIBLE STRATFORD employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STRADIVARIUS RESPONSIBLE STRATFORD
✨Tip Number 1
Familiarise yourself with Stradivarius' brand values and current trends in fashion retail. This knowledge will help you demonstrate your passion for the brand during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you drove sales or improved team performance.
✨Tip Number 3
Network with current or former employees of Stradivarius, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with stock management systems and merchandising strategies. Being able to articulate your familiarity with these processes will set you apart as a candidate.
We think you need these skills to ace STRADIVARIUS RESPONSIBLE STRATFORD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in fast-paced environments. Emphasise your achievements in driving sales and managing teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position at Stradivarius and explain how your skills align with their needs. Mention specific examples of how you've successfully managed stock, improved sales, or enhanced customer service in previous roles.
Showcase Your Leadership Skills: Highlight your team management experience and provide examples of how you've motivated and trained staff. Discuss any initiatives you've implemented that have led to improved performance or employee engagement.
Demonstrate Commercial Awareness: Illustrate your understanding of retail trends and competitor analysis in your application. Mention how you’ve used commercial reports to make informed decisions in past roles, which will show your ability to contribute to Stradivarius's objectives.
How to prepare for a job interview at Inditex
✨Showcase Your Leadership Skills
As a supervisor, you'll be expected to lead a team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to motivate and support others.
✨Demonstrate Commercial Awareness
Familiarise yourself with current retail trends and the specific market Stradivarius operates in. Be ready to discuss how you can drive sales and improve store performance based on your understanding of these trends.
✨Prepare for Stock Management Questions
Since stock management is a key responsibility, think about your experience with inventory systems and how you've handled stock replenishment in previous roles. Be prepared to discuss specific strategies you've used.
✨Emphasise Customer Service Excellence
Exceptional customer service is crucial in retail. Prepare to share examples of how you've resolved customer issues and trained team members to provide outstanding service.