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- Tasks: Manage daily pension tasks, assist members, and improve processes.
- Company: Join Johnson Matthey, a leader in sustainable technology with over 200 years of history.
- Benefits: Enjoy competitive salaries, hybrid work options, and wellness benefits like fitness discounts.
- Why this job: Make a real impact on sustainability while advancing your career in a supportive environment.
- Qualifications: Experience in DB and DC pension schemes, strong numeracy, and excellent communication skills required.
- Other info: Inclusivity is key; we welcome diverse applicants and offer adjustments during recruitment.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
This job is with Johnson Matthey, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior Pensions Administrator, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.
The role:
As a Senior Pensions Administrator, you will help drive our goals by:
- Carry out day-to-day pension administration tasks, including manual and automated benefit calculations for various scheme types, checking colleagues' work, managing casework, and meeting payroll and service deadlines.
- Respond to member queries by phone, email, or post in a friendly and professional manner, verify identities, resolve issues related to the JM benefits portal, and conduct one-to-one appointments to discuss retirement options.
- Collaborate with the Administration Manager on specific cases, suggest improvements to processes or communications, and provide support across all aspects of JM benefit administration.
- Assist team members as needed, backfill for colleagues working on other projects, and contribute to the overall delivery of high service standards under the guidance of the Pensions Administration Manager.
Key skills that will help you succeed in this role:
- Extensive experience in administering both DB and DC pension schemes, with a strong understanding of pension processes and a high degree of numeracy.
- Proficient in Microsoft Office applications including Word, Excel, and PowerPoint, and generally computer literate to handle various administrative tasks efficiently.
- Able to communicate clearly and professionally with members, demonstrating strong interpersonal and written communication skills.
- Detail-oriented, self-motivated, flexible, and committed, with the ability to work independently and take on ad-hoc tasks when required.
Even if you only match some of the skills, we'd love to hear from you to discuss further!
What we offer:
We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as:
- Retirement savings
- Share plans
- Saving accounts
- Life and disability insurance
- Commuter allowances and loans
- Medical plans / health assessments
- Fitness discounts
Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!
At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements, please contact GlobalRecruit@matthey.com. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.
#LI-RB1
To submit your application, please click the "Apply" button online.
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
#LI-DNI
Senior Pensions Administrator (Fixed Term) employer: Johnson Matthey
Contact Detail:
Johnson Matthey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator (Fixed Term)
✨Tip Number 1
Familiarise yourself with both Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Understanding the nuances of these schemes will not only help you in interviews but also demonstrate your expertise in pension administration.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being proficient in Excel can set you apart, as you'll likely need to handle data and perform calculations efficiently in this role.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle member queries or resolve issues related to the benefits portal, as this will showcase your problem-solving skills.
✨Tip Number 4
Network with current or former employees of Johnson Matthey if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Senior Pensions Administrator (Fixed Term)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Pensions Administrator. Familiarise yourself with pension administration tasks and the skills required, such as experience with DB and DC pension schemes.
Tailor Your CV: Customise your CV to highlight relevant experience in pension administration. Emphasise your proficiency in Microsoft Office applications and any specific achievements that demonstrate your ability to manage casework and meet deadlines.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for sustainable technology and your commitment to high service standards. Mention how your skills align with the company's mission and values, particularly in relation to inclusivity and collaboration.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your communication is clear and professional, reflecting the strong interpersonal skills required for the role.
How to prepare for a job interview at Johnson Matthey
✨Show Your Pension Knowledge
Make sure to brush up on your knowledge of both DB and DC pension schemes. Be prepared to discuss specific processes and calculations you've handled in the past, as this will demonstrate your expertise and confidence in the role.
✨Demonstrate Communication Skills
Since the role involves responding to member queries, practice articulating your thoughts clearly and professionally. You might even want to prepare examples of how you've successfully resolved member issues in previous roles.
✨Highlight Your Attention to Detail
As a Senior Pensions Administrator, being detail-oriented is crucial. Prepare to discuss instances where your attention to detail has positively impacted your work, especially in areas like benefit calculations or case management.
✨Be Ready for Team Collaboration Questions
The job requires collaboration with the Administration Manager and other team members. Think of examples that showcase your ability to work well in a team, suggest process improvements, and support colleagues when needed.
