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For Companies At a Glance
- Tasks: Lead the design and delivery of ServiceNow solutions while mentoring developers.
- Company: Join a digital transformation consultancy focused on public sector programmes.
- Benefits: Enjoy remote work, 25 days holiday, private healthcare, and a 5% annual bonus.
- Why this job: Be hands-on in shaping solutions and engage directly with clients for impactful projects.
- Qualifications: Strong ServiceNow development background with at least 2 years in technical architecture.
- Other info: Must be eligible for SC Clearance and hold sole British nationality.
The predicted salary is between 68000 - 95000 £ per year.
Job Description
ServiceNow Technical Architect
Remote-first, with flexibility to travel to UK client sites as needed
£80,000 – £95,000 + 5% bonus + benefits
We're hiring a ServiceNow Technical Architect to support complex public sector programmes within digital transformation consultancy.
The role involves shaping technical solutions, leading delivery, and mentoring developers.
This is more than just project oversight – you'll be hands-on in design, architecture, and client engagement, working across ITOM, ITAM and IRM.
What you'll be doing
- Leading the technical design and delivery of ServiceNow solutions, particularly integrations and platform architecture
- Reviewing developer output and mentoring junior and mid-level engineers
- Working directly with clients to understand business requirement and design solutions that fit both on-prem and cloud ServiceNow environments
- Participating in governance, steering boards, and technical decision-making
- Supporting internal capability growth – whether through practice development, roadmaps, or pre-sales
- Drawing on in-house architect training and knowledge-sharing programmes
What we're looking for
- Strong development background in ServiceNow, with hands-on delivery experience
- At least 2 years of experience working in a technical architecture role
- Solid understanding of integration approaches and the ServiceNow platform's role in enterprise architecture
- Experience working with ITOM, ITAM, or IRM modules
- Ability to work across both technical delivery and client advisory
- Experience with solution design, documentation, and technical planning
The practical stuff
- Remote-first with flexibility to attend client sites across UK when required
- Must be eligible for SC Clearance and hold sole British nationality
- 25 days holiday (plus buy/sell options)
- Private healthcare and flexible benefits
- Paid training time and access to ServiceNow certifications
- 5% annual bonus
RSG Plc is acting as an Employment Agency in relation to this vacancy.
ServiceNow Technical Architect employer: F5
Contact Detail:
F5 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend relevant meetups, webinars, or conferences to connect with others in the field. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Showcase your hands-on experience with ServiceNow by discussing specific projects you've worked on. Be prepared to explain your role in the technical design and delivery of solutions, as this will demonstrate your capability to lead in this position.
✨Tip Number 3
Familiarise yourself with the latest trends and updates in ServiceNow, especially around ITOM, ITAM, and IRM modules. Being knowledgeable about current developments will help you engage more effectively during interviews.
✨Tip Number 4
Prepare to discuss your mentoring experience. As a ServiceNow Technical Architect, you'll be expected to guide junior developers, so having examples of how you've supported others in their growth will be beneficial.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the ServiceNow Technical Architect position. Familiarise yourself with key terms like ITOM, ITAM, and IRM, as well as the importance of integration approaches.
Tailor Your CV: Craft your CV to highlight relevant experience in ServiceNow and technical architecture. Emphasise your hands-on delivery experience and any specific projects that showcase your ability to lead technical design and client engagement.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the company's needs. Mention your experience in mentoring developers and your understanding of both on-prem and cloud environments.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at F5
✨Showcase Your Technical Expertise
As a ServiceNow Technical Architect, it's crucial to demonstrate your strong development background and hands-on delivery experience. Be prepared to discuss specific projects where you've led technical design and delivery, particularly focusing on integrations and platform architecture.
✨Prepare for Client Engagement Scenarios
Since the role involves working directly with clients, think of examples where you've successfully understood business requirements and designed tailored solutions. Practise articulating how you can bridge the gap between technical delivery and client advisory.
✨Highlight Mentorship Experience
Mentoring junior and mid-level engineers is a key part of this role. Be ready to share your experiences in guiding others, reviewing developer output, and fostering growth within your team. This will show your leadership capabilities.
✨Understand Governance and Decision-Making
Familiarise yourself with governance structures and technical decision-making processes. Prepare to discuss how you've participated in steering boards or similar forums, as this will demonstrate your ability to contribute to high-level discussions and strategic planning.
