Retail Trainee Manager - Battersea

Retail Trainee Manager - Battersea

London Full-Time 8000 - 14000 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Trainee Manager, learning all about retail operations and leadership.
  • Company: Majestic Wine is a leading wine retailer passionate about customer experience and employee growth.
  • Benefits: Enjoy competitive salary, staff discounts, career development, and exciting incentives like vineyard trips!
  • Why this job: This role offers hands-on experience, a supportive culture, and the chance to grow within a dynamic team.
  • Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for learning about wine.
  • Other info: Full training provided, with opportunities for WSET qualifications and a vibrant work environment.

The predicted salary is between 8000 - 14000 £ per month.

Join our team in Majestic Wine Battersea!

Majestic Wine Battersea arelooking for a Trainee Manager.

We are looking for a Trainee Manager to join us as we continue to grow our business in one of our busiest stores. We believe that this success will come through our very own Majestic people and where better to start than right at the heart of our internal talent.

The Role

As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

  • Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.

  • Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

  • Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

  • Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.

  • Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

  • Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

  • Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

  • Continuously identify opportunities to make improvements which will optimise the operational running of the store.

  • Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

  • Take ownership of your own development, utilising the support and resources available.

  • Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

Knowledge & Skills Required

  • Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment

  • Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

  • You can prioritise and strategically problem solve in high pressure environments

  • Self-motivated, able to thrive when working alone and as part of a team

  • A can-do attitude with a passion for seeing problems through to solutions

  • Adaptable and resilient to meet the ever-changing demands of our business

  • Excellent communication and time management skills

  • Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications

  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

  • Competitive Salary & Performance Bonus

  • Up to 20% staff discount

  • Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

  • Fantastic incentives that take you around the world to explore our different vineyards.

  • A contributory Company Pension Plan

  • Life Assurance (Worth 2 times your annual salary)

  • Uniform provided

  • 29 days holiday, including public and bank holidays.

  • PLUS invites to wine tasting events

  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

  • Company maternity, paternity and adoption leave after 26 weeks.

  • Long service rewards

  • Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.

  • Company sick pay scheme

Job Specifics

  • Contract: Permanent

  • Hours: 45 Hours Per Week

We look forward to receiving your application! Together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

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Retail Trainee Manager - Battersea employer: Majestic Wines Warehouse Limited

Majestic Wine Battersea is an exceptional employer that prioritises the growth and development of its team members through a comprehensive 12-month Trainee Manager programme. With a vibrant work culture that values customer service and teamwork, employees enjoy competitive salaries, generous staff discounts, and unique incentives such as wine tasting events and global vineyard trips. The company is committed to nurturing internal talent, offering extensive training and career progression opportunities in a supportive environment.
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Contact Detail:

Majestic Wines Warehouse Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Trainee Manager - Battersea

✨Tip Number 1

Familiarise yourself with Majestic Wine's product range and values. Understanding their commitment to customer service and quality will help you align your answers during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your teamwork skills by sharing specific examples from your past experiences. Highlight how you've contributed to a team in a fast-paced environment, as this is crucial for the Trainee Manager role.

✨Tip Number 3

Prepare to discuss your problem-solving abilities. Think of instances where you've successfully navigated challenges in retail or hospitality settings, as this will resonate well with the expectations of the role.

✨Tip Number 4

Express your eagerness to learn about wine and mention any relevant courses or certifications you're interested in pursuing, like the WSET qualifications. This shows your commitment to personal development and aligns with Majestic's focus on nurturing talent.

We think you need these skills to ace Retail Trainee Manager - Battersea

Customer Service Excellence
Sales Performance Maximisation
Team Collaboration
Operational Understanding
Problem-Solving Skills
Time Management
Adaptability
Wine Knowledge (or willingness to learn)
Communication Skills
Leadership Potential
Attention to Detail
Self-Motivation
Strategic Thinking
Compliance Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any roles where you demonstrated exceptional customer service, teamwork, and problem-solving skills, as these are key for the Trainee Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and customer service. Mention specific examples of how you've contributed to team success in previous roles and express your enthusiasm for the opportunity to grow within Majestic Wine.

Showcase Your Knowledge: If you have any wine knowledge or experience, be sure to include it in your application. If not, express your eagerness to learn and mention your commitment to achieving WSET qualifications, as this aligns with the role's requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Majestic Wines Warehouse Limited

✨Show Your Passion for Wine

Make sure to express your enthusiasm for wine and eagerness to learn more. Familiarise yourself with the basics of wine types and regions, as this will demonstrate your commitment to the role and help you connect with the interviewers.

✨Emphasise Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to create a memorable experience for customers, as this aligns with Majestic Wine's focus on customer satisfaction.

✨Demonstrate Teamwork and Leadership Potential

Discuss your experiences working in teams, especially in fast-paced environments. Share instances where you took initiative or led a project, showcasing your ability to motivate others and contribute positively to team dynamics.

✨Prepare Questions About the Role

Have thoughtful questions ready about the Trainee Manager programme and the store's operations. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.

Retail Trainee Manager - Battersea
Majestic Wines Warehouse Limited
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