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- Tasks: Drive sales by connecting with corporate clients for MICE packages and services.
- Company: Join Accor, a global leader in hospitality that values your individuality and growth.
- Benefits: Enjoy perks like complimentary hotel stays, a discount card, and international development opportunities.
- Why this job: Be part of a dynamic team shaping the future of hospitality while exceeding your sales targets.
- Qualifications: 2+ years in MICE or corporate sales, excellent communication skills, and a passion for customer service.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
\”Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\”
Job Description
As a Cluster Sales Executive, you will be responsible for generating revenue through the sale of MICE (Meetings, Incentives, Conferences, and Exhibitions) packages and services to corporate clients and business groups. Your primary objective will be to identify new business opportunities, build strong client relationships, and achieve sales targets.
Key Responsibilities:
- Develop and implement strategic sales plans to drive revenue across MICE, business groups, sports, and entertainment segments.
- Proactively identify, develop, and convert new leads across the hotel cluster through prospecting, networking, and client outreach.
- Manage and grow a portfolio of corporate, agency, sports, and entertainment accounts, maintaining regular and meaningful engagement.
- Build strong client relationships by understanding their needs and delivering tailored solutions.
- Prepare and present professional proposals, contracts, and pricing agreements to prospective clients.
- Conduct regular client meetings, site inspections, and sales calls to maximise conversion and account growth.
- Maintain strong pre- and post-event communication to encourage loyalty and repeat business.
- Support the MICE and Groups Sales Team during peak periods with enquiry handling and event conversion.
- Organise and support marketing activities such as Famtrips, site visits, ALL loyalty evenings, trade shows, and client events.
- Represent the hotel cluster at key external networking events, exhibitions, and industry functions to build brand visibility and business connections.
- Stay informed about industry trends, competitor activity, and market opportunities to remain competitive and identify new prospects.
- Maintain up-to-date CRM records, tracking all client interactions, leads, and booking pipelines accurately.
- Provide timely and accurate sales reports, forecasts, and performance updates to management.
- Achieve or exceed individual and team sales targets, conversion rates, and client satisfaction goals.
- Collaborate on ad-hoc sales projects and initiatives as assigned by the Cluster Sales Manager.
Qualifications
- Minimum 2 years’ experience in a role related to MICE or Corporates in the hotel industry – MICE Preferential
- Excellent communication, presentation & interpersonal skills – A strong team player
- Excellent organizational and time management abilities, with a keen attention to detail.
- Ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
- Self-motivated and results-oriented, with a passion for exceeding targets and delivering exceptional customer service.
- Experience in the following systems desirable: Opera Cloud, Delphi FDC, and Lanyon/Cvent
- Fluent in English – spoken & written.
Additional Information
- Pension Scheme
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service
In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status
Join our dynamic team and play a key role in shaping the future of our MICE and business groups sales division. If you are a motivated and ambitious sales professional with a passion for hospitality and events, we want to hear from you! Apply now to embark on an exciting career journey with Accor London South Bank Hotels.
One more thing… By working at Accor London South Bank Hotels you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
\”Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.\”
Information on the processing of personal data
When you submit an application to HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates\’ personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
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Cluster Sales Executive employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Executive
✨Tip Number 1
Network actively within the hospitality and MICE sectors. Attend industry events, trade shows, and local networking meetups to connect with potential clients and other professionals. Building relationships in person can lead to valuable opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in MICE and corporate hospitality. Understanding what clients are looking for will help you tailor your approach and demonstrate your expertise during conversations with potential employers.
✨Tip Number 3
Prepare to discuss your previous sales successes in detail. Be ready to share specific examples of how you've generated leads, closed deals, and built client relationships in your past roles, as this will showcase your capability to excel in the Cluster Sales Executive position.
✨Tip Number 4
Research Accor's values and culture thoroughly. Understanding their commitment to diversity, inclusion, and employee development will allow you to align your responses during interviews and show that you're a great fit for their team.
We think you need these skills to ace Cluster Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in MICE or corporate sales within the hotel industry. Use specific examples that demonstrate your ability to generate revenue and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and events. Mention how your skills align with the responsibilities of the Cluster Sales Executive role and express your enthusiasm for working with Accor.
Highlight Key Skills: Emphasise your excellent communication, presentation, and organisational skills in your application. Provide examples of how you've successfully managed client accounts and exceeded sales targets in previous roles.
Showcase Industry Knowledge: Demonstrate your understanding of current industry trends and market opportunities in your application. This will show that you are proactive and well-informed, which is crucial for the role.
How to prepare for a job interview at FAIRMONT
✨Know Your MICE Inside Out
Make sure you understand the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector thoroughly. Be prepared to discuss current trends, challenges, and opportunities in this area, as well as how you can contribute to generating revenue through innovative sales strategies.
✨Showcase Your Relationship-Building Skills
Accor values strong client relationships, so be ready to share examples of how you've successfully built and maintained relationships in previous roles. Highlight your ability to understand client needs and deliver tailored solutions that exceed expectations.
✨Prepare Professional Proposals
Since you'll be responsible for preparing proposals and contracts, practice presenting these documents clearly and confidently. Bring a sample proposal to the interview to demonstrate your skills and attention to detail, and be ready to discuss how you approach pricing agreements.
✨Stay Informed About Competitors
Research Accor's competitors and be prepared to discuss their strengths and weaknesses. This will show your understanding of the market landscape and your proactive approach to identifying new business opportunities for the hotel cluster.
