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For Companies At a Glance
- Tasks: Manage client accounts across EMEA, focusing on renewals and revenue growth.
- Company: Join Dow Jones, a leader in news and business intelligence with over 130 years of history.
- Benefits: Enjoy hybrid work, comprehensive healthcare, paid time off, and education benefits.
- Why this job: Be part of a dynamic team delivering impactful geopolitical insights to clients.
- Qualifications: Experience in account management and a degree in Business or related fields preferred.
- Other info: This is a part-time role, offering flexibility with 20 hours per week.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description:
Account Manager, EMEA – Oxford Analytica & Dragonfly
Location: London (or other EMEA location, as applicable)
About the Role
As the Account Manager, EMEA , you will be responsible for managing and growing a portfolio of Oxford Analytica and Dragonfly clients within the EMEA region. You will lead on renewal success for your accounts, building strong relationships, ensuring client satisfaction, and driving revenue growth through strategic upselling and cross-selling.
Working closely with the Head of GRI Sales, you will implement client retention and growth strategies that align with our broader commercial objectives. You will also collaborate with Client Success teams and Business Development Managers to ensure an excellent client experience and sustainable revenue growth.
About the Team
Oxford Analytica and Dragonfly, part of Dow Jones, provide world-class geopolitical, market, and security intelligence to clients across the public and private sectors. We work with senior decision-makers in government, international organisations, and multinational corporations, helping them navigate complex, fast-changing environments.
You Will:
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Manage a portfolio of accounts in your allocated territory, ensuring on-time renewals and upsell opportunities.
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Build and maintain long-term relationships with key clients, developing a deep understanding of their business objectives and challenges.
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Identify opportunities to deliver additional value through cross-selling and upselling solutions.
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Develop and execute tailored account strategies to maximise both gross and net revenue retention.
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Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
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Monitor account performance, track engagement, and proactively address potential risks.
You Have:
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A bachelor’s degree in Business, Economics, or a related field, or equivalent relevant professional experience.
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A strong background in account management, ideally within the geopolitical, market intelligence, or professional services sectors.
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A proven track record of successfully managing key accounts and achieving revenue growth targets.
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Strong commercial acumen and an understanding of industry and market trends.
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Excellent relationship-building skills with the ability to influence senior stakeholders.
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Strong organisational and communication skills, with a proactive and client-focused approach.
Our Benefits
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Comprehensive healthcare plans
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Paid time off
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Retirement plans
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Comprehensive insurance plans
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Lifestyle programs and wellness resources
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Education benefits
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Family care benefits and caregiving support
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Commuter transit program
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Subscription discounts
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Employee referral program
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and interview process. If you need assistance or accommodation, please contact with \”Reasonable Accommodation\” in the subject line.
Reasonable accommodation: Dow Jones, Making Careers Newsworthy – We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put \”Reasonable Accommodation\” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones – Business Intelligence
Job Category:
Sales
Union Status:
Non-Union role #J-18808-Ljbffr
Account Manager - EMEA employer: Dow Jones
Contact Detail:
Dow Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - EMEA
✨Tip Number 1
Familiarise yourself with the geopolitical landscape in the EMEA region. Understanding current events and trends will help you engage in meaningful conversations during interviews and demonstrate your expertise in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in account management or geopolitical risk. Attend relevant events or webinars to connect with potential colleagues and learn more about the company culture at Dow Jones.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven revenue growth in previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Research Dow Jones and its various products, particularly those related to Geopolitical Risk Intelligence. Being knowledgeable about their offerings will allow you to articulate how you can add value to their clients and contribute to the team's success.
We think you need these skills to ace Account Manager - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant account management experience, especially in geopolitical risk or business information services. Use specific examples that demonstrate your ability to manage high-value client relationships and meet revenue targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of managing client portfolios and driving renewals. Be sure to include any specific achievements that showcase your commercial awareness and problem-solving abilities.
Showcase Your Understanding of EMEA Market Dynamics: Demonstrate your knowledge of the EMEA market in your application. Discuss any relevant experiences or insights you have that relate to the geopolitical landscape and how they can benefit the company and its clients.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an account management role.
How to prepare for a job interview at Dow Jones
✨Understand the Company and Its Products
Before your interview, make sure to research Dow Jones and its various products, especially those related to Geopolitical Risk Intelligence. Familiarise yourself with Oxford Analytica and Dragonfly, as well as their client base and services. This knowledge will help you demonstrate your interest and understanding of the role.
✨Showcase Your Account Management Skills
Prepare examples from your past experience that highlight your ability to manage high-value client relationships. Be ready to discuss how you've successfully driven renewals, retention, and revenue growth in previous roles, as these are key responsibilities for the Account Manager position.
✨Demonstrate a Client-First Mindset
During the interview, emphasise your client-first approach. Share specific instances where you solved problems for clients or went above and beyond to meet their needs. This will show that you understand the importance of building strong, trusted relationships with clients.
✨Prepare for Questions on Market Dynamics
Given the focus on EMEA, be prepared to discuss your understanding of market dynamics in this region. Think about current trends, challenges, and opportunities that could impact clients in the geopolitical risk space, and be ready to share your insights during the interview.
