Family Support Worker

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Who You Are

You are a dedicated, persistent, and creative individual capable of engaging challenging, 'hard to reach' families, helping them navigate multiple needs that may negatively impact children, adults, and the family unit. You value integrity, accountability, communication, and respect, and embrace these qualities in your daily work. Your interpersonal skills allow you to work collaboratively with colleagues, parents, children, and partner agencies.

What the Job Involves

As a 0-18 Family Support Worker, you will work as part of the Family First Service team to deliver targeted, tiered, and coordinated interventions to families with diverse, intersecting needs, including parenting skills, emotional wellness, and self-esteem. You will provide practical support and guidance to both children and parents, addressing issues such as school attendance, behavior management, and more. In addition, you'll deliver individual and group-based interventions to move families forward, enhancing their ability to create positive change for themselves. Your duties will involve hands-on family engagement, risk assessment and management, support plan development, safeguarding, and personal learning and development to improve service delivery.

Skills

• Persistence and creativity in engaging families
• Ability to develop and deliver support plans
• Understanding of risk and safeguarding policies
• Ability to work collaboratively across various settings
• Strong communication and interpersonal skills
• Data protection and information security awareness
• Flexibility in work hours and duties
• Experience in group work and interventions